Senior Manager, QMS Program

The Sr. Manager, QMS Program is responsible for developing, standardizing, deploying, and maintaining the enterprise-wide Quality Management System (QMS) framework across all Malibu Boats Inc. brands and business units. This role serves as the backbone-or "spine"-of the organization's quality infrastructure, ensuring structural consistency across systems, phases, processes, deployment methodologies, and training programs. The Sr. Manager partners closely with cross-functional leaders to ensure the QMS is robust, scalable, and aligned with organizational goals and industry best practices.

Key Responsibilities

QMS Framework & Standardization

• Design, develop, and maintain the enterprise QMS framework, ensuring consistency and alignment across all Malibu Boats Inc. brands and business units.
• Define and standardize phase-gate processes, quality procedures, work instructions, and documentation standards enterprise-wide.
• Establish and govern a centralized document control system to manage QMS policies, procedures, and records.
• Ensure compliance with applicable industry standards (e.g., ISO 9001) and regulatory requirements.

Deployment & Implementation

• Lead the strategic deployment of QMS processes and systems across all facilities and business units.
• Develop and execute implementation roadmaps, timelines, and milestone tracking for QMS rollouts.
• Partner with site-level quality leaders to ensure successful adoption and sustainability of QMS standards.
• Identify and resolve barriers to effective QMS deployment, driving continuous alignment and improvement.

Training & Capability Building

• Design and deliver comprehensive QMS training curriculum for all levels of the organization.
• Develop training materials, e-learning modules, and reference guides to support QMS understanding and compliance.
• Assess training effectiveness and continuously improve programs based on feedback and audit findings.
• Coach and mentor quality professionals and cross-functional teams on QMS principles and best practices.

Audit & Compliance

• Plan and lead internal QMS audits across all brands and business units to assess compliance and effectiveness.
• Manage audit findings, corrective actions, and follow-up activities to ensure timely closure and sustained improvement.
• Serve as the primary point of contact for external QMS audits and certifications.
• Monitor and report on QMS performance metrics, identifying trends and opportunities for improvement.

Collaboration & Communication

• Partner with Operations, Engineering, Supply Chain, Customer Service, and other functions to integrate QMS requirements into business processes.
• Communicate QMS goals, updates, and results to senior leadership and stakeholders.
• Facilitate cross-functional forums and working groups to drive QMS alignment and best practice

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