Senior Manager Quality Assurance

Albertsons

Phoenix, AZ

JOB DETAILS
SKILLS
Auditing, Bakery, Beverages, Bug Tracking/Defect Management, Business Operations, Coaching, Communication Skills, Continuous Improvement, Cook Dishes, Corrective Action, Cross-Functional, Current Good Manufacturing Practice (cGMP), Customer Relations, Customer Support/Service, Dairy Science, Environmental Monitoring, FDA (Food and Drug Administration), Food Microbiology, Food Production, Food Quality, Food Safety, Food Science, GMP (Good Manufacturing Practices), Internal Audit, Leadership, Lean Manufacturing, Maintain Compliance, Manufacturing, Manufacturing Operations, Market Trend Analysis, Microbiology, Operational Improvement, Operations Processes, Performance Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Capability, Process Improvement, Product Safety, Purchasing/Procurement, Quality Assurance, Quality Control, Quality Management, Regulations, Regulatory Compliance, Regulatory Requirements, Risk Management, Root Cause Analysis, Safety Training, Safety/Work Safety, Sanitation, Seafood Department, Talent Management, Time Management, Trend Analysis, United States Department of Agriculture (USDA), Vendor/Supplier Evaluation, Willing to Travel, Writing Skills
LOCATION
Phoenix, AZ
POSTED
Today
Job Title

Quality and Food Safety Manager

Job Description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

Leads quality and food safety performance across a multi-site manufacturing network, ensuring consistent execution of enterprise FSQA programs and compliance with regulatory, customer, and company requirements. Partners with plant leadership to drive quality system effectiveness, strengthen food safety culture, mitigate risk, and deliver continuous improvement across manufacturing operations.

Quality & Food Safety Performance

  • Provides oversight and governance of quality and food safety programs across assigned manufacturing facilities to ensure compliance with regulatory, customer, and company requirements.
  • Ensures consistent execution of HACCP, Preventive Controls, GMPs, sanitation, environmental monitoring, allergen control, and quality management programs.
  • Serves as a key escalation point for food safety, quality, regulatory, and compliance issues.

Plant Food Safety & Quality Leadership

  • Provides leadership, coaching, and development for plant Quality Managers and site FSQA teams.
  • Establishes performance expectations, accountability, and capability-building plans to strengthen quality leadership across the network.
  • Supports continuous improvement initiatives utilizing lean problem-solving tools and thorough root cause analysis, corrective action and preventative action
  • Promotes a strong food safety and quality culture throughout manufacturing operations.

Regulatory, Customer & Audit Compliance

  • Ensures facilities maintain readiness for USDA FDA inspectionscustomer, third-party, and internal audits.
  • Supports regulatory inspections and customer engagements while driving timely and effective corrective action execution.
  • Partners with sites to ensure consistent interpretation and application of regulatory and customer requirements.

Quality Systems Execution & Continuous Improvement

  • Drives consistent execution of enterprise FSQA programs and standards across assigned facilities.
  • Utilizes quality, food safety, operational, and customer complaint data to identify trends, mitigate risk, and improve performance.
  • Leads root cause investigations and corrective action efforts for quality and food safety events.

Supplier & Consumer Quality

  • Partners with Procurement to resolve raw material and supplier performance issues impacting quality and food safety.
  • Oversees complaint, defect, and performance trending to reduce consumer and customer quality issues.

Business Partnership & Operational Excellence

  • Partners with Operations, Engineering, Maintenance, and FSQA leadership to improve product safety, quality, process capability, and operational performance.
  • Supports commercialization, process changes, and continuous improvement initiatives by ensuring food safety and quality requirements are effectively incorporated into business decisions.

We are looking for candidates who possess the following:

Education Level:

  • Bachelor's degree in Food Science/Technology, Microbiology, Dairy Science, or related field required.
  • Advanced degree in Food Science, Microbiology, Dairy Science, or a related field(preferred)

Experience Level:

  • 10 plus years of progressive food safety, quality assurance, or manufacturing leadership experience within food manufacturing.
  • Experience supporting multiple manufacturing facilities or complex manufacturing operations.
  • Minimum 5 years of experience in a food processing plant at a supervisory level or above in food safety & quality assurance or related role is required.
  • Experience in one or more of the following manufacturing categories: dairy, frozen desserts, beverage, bakery, sauces, prepared foods, or ready-to-eat foods.
  • Experience supporting regulatory inspections, customer audits, and GFSI-certified facilities.

Skills and Experiences:

  • Strong knowledge of HACCP, FSMA Preventive Controls, cGMPs, sanitation, allergen management, environmental monitoring, and quality management systems.
  • Knowledge of USDA, FDA, Seafood HACCP, Acidified Foods, PMO, Food Defense, and related regulatory requirements.
  • Experience training and implementation of HACCP or FSMA food safety plans, PCQI, SQF or BRC, vendor qualification, and customer requirement auditing.
  • Demonstrated ability to lead quality improvement initiatives across multiple sites.
  • Experience utilizing data, KPIs, trend analysis, and root cause methodologies to drive performance improvement.
  • Strong leadership, coaching, and talent development capabilities.
  • Ability to influence cross-functional teams and drive alignment across multiple manufacturing locations on-site and remotely.
  • Strong verbal, written, and presentation communication skills.
  • Knowledge of GFSI standards including SQF and BRCGS.

TRAVEL REQUIREMENTS: Up to 75%

PHYSICAL ENVIRONMENT:

  • Work environment includes corporate office and manufacturing plant environments (cold, wet, noisy conditions)
  • Exposure to food production areas, processing equipment, and sanitation operations
  • Standing, walking, climbing, and PPE required during plant visits
  • Fast-paced environment with occasional off-hours support for critical events

We also provide a variety of benefits including:

  • Competitive wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

About the Company

A

Albertsons

About Us

When Joe Albertson opened his first grocery store in Boise, Idaho, in 1939, he called it "Idaho's largest and finest food store." Joe was innovative. He had one of the first magazine racks in the country. He offered his customers hot, buttered popcorn, roasted nuts, and double-dipped home-made ice cream cones, plus one of the first scratch bakeries.

From the beginning, his philosophy was to "Give the customer the merchandise they want, at a price they can afford, complete with lots of tender, loving care." We still follow that philosophy today. While our company has evolved from a corner grocery store to one of the largest food and drug retailers in the United States, we still run every store like it's our only store.

Today, thanks to the professionalism, diversity and friendliness of our associates, we are thriving in over 2,200 plus stores in 33 states and the District of Columbia under 18 well-known banners including: Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME Markets, Tom Thumb, Randalls,United Supermarkets, Pavilions, Star Market and Carrs.

Whether you’re just beginning your career or are in the market for a new exciting opportunity, we offer a range of positions in our retail stores, manufacturing plants, distribution centers or corporate headquarters. Join us, as we work together to be the favorite local supermarket!

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1939
WEBSITE
http://www.albertsons.com