Senior Manager, Quote to Cash

Dun & Bradstreet

Jacksonville, FL

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JOB DETAILS

SKILLS

Accounting, Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Best Practices, Billing, Business Skills, Cloud Computing, Coaching, Communication Skills, Conflict Resolution, Contract Management, Data Analysis, Detail Oriented, English Language, Finance, Financial Reporting, Funding, International Business, Leadership, Mentoring, Microsoft Office, Order Management, Organizational Skills, Performance Management, Physical Demands, Price Quotes, Problem Solving Skills, Process Improvement, Product Design, Product Pricing, Product/Service Launch, Reporting Skills, Revenue Management, Revenue Recognition, Risk Management, Root Cause Analysis, Sales, Sales Forecasting, Willing to Travel

LOCATION

Jacksonville, FL

POSTED

3 days ago

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at dnb.com/careers.

The Senior Manager, Quote to Cash leads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

Essential Key Responsibilities

Accountable for the planning and design of assigned region's quote-to-cash enhancements, including product design, process optimization, and automated entitlement improvements. Optimize CPQ (Configure, Price, Quote) and CLM (Contract Lifecycle Management) design for international roll-out.
Partner with business stakeholders to translate product, pricing, and revenue requirements into scalable CPQ. Provide leadership to the CPQ and CLM teams by establishing and promoting best practices in product design.
Oversee and resolve accounting alignment across order management and revenue systems, including sales, billing, and revenue recognition. Ensure accurate financial reporting through close collaboration with the accounting team.
Collaborate with integration stakeholders (e.g., VBO, Workday, Sales and Revenue Engine (SRE)) to identify root causes of system failures and drive process improvements to enhance stability and performance.
Develop reports for product and sales to drive forecasting and insights into the product.
Actively coach and develop team members for performance management and personal/career growth in line with the values, expectations and culture of D&B.

Essential Skills and/or Certifications

Bachelor's degree in Accounting, Finance or related fields
At least 10 years of experience in quota-to-cash, specifically with Revenue Cloud systems, preferably with 5 years at managerial capacity
Deep understanding of accounting and controls
Be adaptive to changes in fast-paced environment; Strong attention to detail, as well as being a problem solver who takes the initiative
Good communications skills with different levels
Analytical, result-oriented and organized
Be independent and flexible with strong business acumen
Able to work under pressure and tight schedules, willing to work outside normal working hours during close periods
Proficiency in Microsoft Office Suites Skills
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Where applicable, fluency in English and languages relevant to the working market.
Willingness to travel and support events outside standard business hours as required

Physical Requirements

Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Ability to travel by any form of transportation
Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events
Regular attendance in the office

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Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.

• Up to 16 weeks 100% paid parental leave after one year of employment.

• Paid sick time to care for yourself or family members.

• Education assistance and extensive training resources.

• Do Good Program: Paid volunteer days & donation matching.

• Competitive 401k with company matching.

• Health & wellness benefits, including discounted Wellhub membership rates.

• Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit

About the Company

Dun & Bradstreet

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