Senior Manager, Sales Operations

About the role: You are a Revenue Systems Architect and operational engineer. You do not manage support tickets or simply reset passwords; using intense high agency, you proactively scope and execute large-scale technical projects to remove friction from the daily sales process. You will be in the weeds of our tech stack daily, deploying new tools, rewriting complex routing rules, and ensuring impeccable data integrity across the global GTM organization. You are the technical bedrock that ensures the strategies designed by GTM leadership actually function in reality.

Responsibilities:

• Systems Engineering & Deployment: Architect and execute complex technical changes within our CRM and broader GTM tech stack, ensuring systems are optimized for a rapidly scaling global sales floor.
• Process Automation: Independently identify manual, repetitive tasks slowing down AEs or Deal Strategists, and engineer elegant, automated workflows to eliminate them.
• Data Integrity Governance: Serve as the absolute guardian of our database. You will build the validation rules, audit schedules, and integration syncs necessary to ensure our forecasting models are built on flawless data.
• Cross-Functional System Alignment: Partner with Finance and Marketing operations to ensure data passes seamlessly from initial lead capture all the way through to revenue recognition and capacity provisioning.
• Documentation & Training: Write clear, robust technical documentation for all system architecture changes and train the broader operations team on new functionalities.

You may be a good fit if you have:

• 6+ years of experience as a highly technical RevOps specialist, CRM developer, or GTM systems lead in a complex B2B enterprise environment.
• Deep, hands-on expertise with modern GTM tool stacks (Salesforce, HubSpot, CPQ tools, data enrichment platforms) and a strong understanding of relational database architecture and API integrations.
• An innate ability to strive in ambiguity. You can take a vague complaint from a sales leader ("our quoting process is too slow") and independently translate it into a structured, technical system fix.
• Exceptional attention to detail and a builder's mindset. You take immense pride in writing clean operational logic and building systems that don't break at scale.
• A proactive, consultative approach; you don't just build what is asked, you advise the business on the best way to build it.

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