Senior Manager, Sales Technology Strategy & Relationship Management

Altria Client Services LLC

Richmond, VA
4 days ago

Full-time

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Skills

Adobe Creative Suiteunmatched
Application Programming Interface (API)unmatched
Artificial Intelligence (AI)unmatched
Budget Managementunmatched
Business Skillsunmatched
Business Strategyunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Compensation Managementunmatched
Computer Scienceunmatched
Consultingunmatched
Cost Controlunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
DevOpsunmatched
Documentationunmatched
Emerging Technologyunmatched
Establish Prioritiesunmatched
Financeunmatched
Fortune 500 Customersunmatched
ITIL (IT Infrastructure Library)unmatched
Information Technology & Information Systemsunmatched
Internet of Thingsunmatched
JSONunmatched
Knowledge Transferunmatched
Marketingunmatched
Microsoft Certificationsunmatched
Microsoft Product Familyunmatched
Microsoft Windows Azureunmatched
Negotiation Skillsunmatched
Partner Salesunmatched
Performance Managementunmatched
Power BIunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Flowunmatched
Project Management Professional (PMP)unmatched
Python Programming/Scripting Languageunmatched
Relationship Managementunmatched
Risk Managementunmatched
SQL (Structured Query Language)unmatched
Salesunmatched
Sales Managementunmatched
Sales Strategyunmatched
Salesforce.comunmatched
Service Deliveryunmatched
Strategic Planningunmatched
Student Loansunmatched
Team Playerunmatched
Technical Deliveryunmatched
Technical Strategyunmatched
Technical Supportunmatched
Writing Skillsunmatched
XML (EXtensible Markup Language)unmatched

Description

Together We Innovate. Together We Change.
Want to play a key role in driving digital transformation across enterprise operations for a Fortune 500 company where you will solve real problems at the intersection of tech and transformation, using your skills to scale what works? If you have a bachelor's degree along with 10 plus years of experience in business technology with a focus on strategy, delivery, and business partner engagement, we want to speak with you!! We are currently looking for a Senior Manager, Sales Technology Strategy & Relationship Management in Richmond, VA. The role will partner with senior Sales leaders to shape and implement technology strategies that accelerate business outcomes and drive innovation.
What you will be doing:

Serving as a trusted advisor to senior Sales partners, shaping business technology strategy, priorities, and outcomes while acting as the main point of contact for all technology needs and critical issues.
Building and sustaining strong partnerships across Altria Group Distribution Company and Altria Client Services to gather requirements, translate strategic goals into actionable digital initiatives, and set shared expectations for service delivery.
Providing proactive technology consulting across partner groups, aligning capability needs with existing or new technologies and promoting the use of enterprise shared services.
Consolidating and communicating Sales strategic objectives, plans, and initiatives across IT to ensure alignment of tools, resources, and integration needs; serve as a multi-functional integrator between business and technology teams.
Developing and maintaining capability maps, process flows, and related documentation to articulate technology delivery, support knowledge transfer, and ensure the health of the technology environment.
Leading the development, prioritization, and execution of technology roadmaps and portfolios based on business impact, readiness, compliance, and enterprise value; remain accountable for delivery quality and outcomes.
Quantifying, communicating, and handling the value of digital investments including productivity gains, cost savings, and risk mitigation, while overseeing portfolio budgets in partnership with PMO and Finance.
Driving innovation by identifying emerging technologies, engaging vendors, facilitating design‑thinking workshops, building cases, and championing adoption of solutions such as AI/ML, IoT, and digital twins.
Representing supported functions in technology governance forums. Collaborating with architecture, data, and operations teams to promote reuse. Serving as the point of contact for issues impacting Sales.

We want you to have:

Bachelor's degree in Sales, Engineering, Computer Science, Information Technology, or a related field; Master's degree preferred.
10+ years of experience in business technology roles with demonstrated focus on strategy, delivery, and business partner engagement.
History of success supporting enterprise‑wide digital transformation initiatives and delivering measurable business value.
Strong customer‑service orientation with exceptional listening, verbal, and written communication skills.
Demonstrated ability to align business strategy with digital capabilities, influence outcomes, and build trusted relationships with senior business leaders.
Validated negotiation, client engagement, and collaboration skills, including experience working in agile environments and multi-functional teams.
Ability to work independently with minimal direction while handling complex initiatives.
Preferred technology experience includes Salesforce (CG Cloud, Marketing Cloud, Service Cloud, CRMA), Microsoft platforms (Power BI, Power Apps), Adobe Creative Cloud/Workfront/AEM/Firefly/AJO, API implementations, Azure DevOps, and data technologies (SQL, Python, JSON/XML).
Preferred certifications include CBRM®, PMP®, ITIL®, and Salesforce and/or Microsoft certifications.

Additional Information As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria's culture and deliver meaningful outcomes. The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $132,500.00 - $202,100.00. Why You'll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:

Work where life works for you - with flexible and remote options that fit your world, not the other way around.
Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real
Get recognized for your work - annual merit increases and performance bonus
A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family
Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life
A culture that gives back - paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.

Numbers & Facts

Location	Richmond, VA
Job Type	Full-time

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