Senior Manager Strategic Workflow Optimization

This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Sr Manager Strategic Workflow Optimization with Centralized Allocations, you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Senior Manager - Strategic Workflow Analytics will be a key player in identifying and executing initiatives that result in increased operational efficiencies. From conceptualizing and drafting the initial business case to execution using various methods. This Senior Manager will be collaborating with stakeholders while improving revenue cycle workflow. The Senior Manager will drive collaboration and consensus within the business to ensure that the end product attains high levels of adoption and acceptance. The Senior Manager must have a quantitative mindset and be able to develop metrics demonstrating improved workflow from an end-to-end perspective.

In this role, you will:

• Shadow and learn various revenue cycle job functions in order to determine potential workflow enhancements

• Develop, coordinate and follow through on team ideas and solutions

• Conduct design study processes; conduct studies in support of system redesign and business process reengineering, improvement and management; develop implementation plans; and support the process of implementing and sustaining improvements.

• Write business cases regarding idea proposals

• Assist with educational materials to communicate changes

• Map out current state and future state using software such as Visio

• Map out changes to workflow using products such as UI Path

• Serve as liaison between Site Lead, SMEs and SSC team members

What qualifications you will need:

• Bachelor’s degree preferred in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study

• Minimum of 5+ years relevant work experience required, preferably with Parallon

• Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment

• Six Sigma experience preferred

• Experience within healthcare operations preferred

Benefits

Centralized Allocations offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts