Senior Manager, Supply Chain Management - Recommerce Business Services

Position Summary...

What you'll do...

What you'll do

The Senior Manager, Supply Chain Management - Recommerce Business Services serves as the business and financial management leader for Walmart's Reverse and Recommerce business. This role is responsible for driving portfolio performance, maximizing financial value, establishing governance and controls, and providing the insights and business rigor needed to support strategic decision-making.

Partnering closely with Finance, Operations, Product, Technology, and external service providers, you will lead the development of scalable business services capabilities that improve financial transparency, strengthen accountability, and support the continued growth of Walmart's recommerce business.

Key Responsibilities

Financial Leadership & Portfolio Performance

• Serve as the business services leader for the Recommerce portfolio, driving financial transparency, accountability, and value creation.
• Partner with Finance and senior leadership to optimize revenue, profitability, recovery rates, and overall portfolio performance.
• Develop and enhance portfolio financial frameworks, including P&L methodologies, performance drivers, and key business metrics.
• Lead the measurement and reporting of total value delivered to Walmart, including direct revenue, profit contribution, enabled sales, cost savings, and cost avoidance.
• Provide financial insights and recommendations that support strategic and operational decision-making.

Performance Analytics & Executive Reporting

• Own portfolio-wide KPI governance, reporting standards, and business performance measurement.
• Establish consistent methodologies and definitions that provide a comprehensive view of portfolio health and financial performance.
• Deliver executive-level reporting, business reviews, and financial deep dives that improve leadership understanding and decision quality.
• Identify trends, risks, and opportunities through advanced analysis and performance monitoring.

Commercial Governance & Partner Management

• Oversee governance of third-party commercial agreements, Statements of Work (SOWs), audits, and contractual performance expectations.
• Partner with Legal, Procurement, Finance, and Operations to ensure commercial structures align with strategic and financial objectives.
• Drive accountability and performance improvements with external partners while identifying opportunities to enhance financial outcomes and service delivery.
• Establish governance processes for the review and approval of material contractual, financial, and operational changes.

Financial Administration & Controls

• Oversee accounts receivable, collections, invoicing, and payment management processes across the Reverse and Recommerce business.
• Drive improvements in billing accuracy, collection effectiveness, cash flow performance, and financial controls.
• Partner with shared services, accounting teams, and offshore support organizations to develop scalable processes and operational efficiencies.
• Ensure compliance with company policies, financial controls, and risk management standards.

What you'll bring

• Experience leading business services, financial planning, business analytics, commercial management, or related functions within a large-scale enterprise environment.
• Strong financial acumen, including experience with P&L management, financial reporting, forecasting, and performance analysis.
• Proven ability to translate complex financial and operational data into actionable business insights and recommendations.
• Experience managing third-party partnerships, contracts, and governance processes.
• Demonstrated success leading cross-functional initiatives and influencing senior leaders and stakeholders.
• Strong executive communication, analytical, and problem-solving skills.
• Experience in retail, supply chain, reverse logistics, recommerce, marketplace, or related industries preferred.

Why this role matters

Recommerce is a growing and increasingly strategic business for Walmart. This role serves as the financial and business services backbone of the portfolio-ensuring leadership has the insights, governance, controls, and performance visibility necessary to maximize value, strengthen partner accountability, and support long-term growth.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications

Bachelor's degree in Logistics, Supply Chain, Business, or related field and 4 years' experience in logistics, distribution, transportation, or related

area OR 6 years' experience in logistics, distribution, transportation, or related area.

2 years' experience with advanced functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Dispatch, Fleet Management, Network Analysis, Retail Logistics Operations

Masters: Business, Masters: Logistics, Masters: Supply Chain

Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

601 N Walton Blvd., Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.