The Charles Schwab Corp logo

Senior Manager, Technology Marketing, Schwab Advisor Services Marketing

The Charles Schwab Corp
  • Westlake, TX
    3 days ago

    Job Description

    Your Opportunity

    At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

    We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). This role is expected to be in the office 4 days a week.

    For over 35 years, Schwab has been the obvious choice for independent advisors, helping them grow their businesses, offering a comprehensive range of wealth solutions to meet their clients' complex needs, and powering their firms with forward thinking technology. All of this is backed by the safety and security investors' trust. No one understands the RIA industry like Schwab. When advisors' custody with us, they are supported by professionals who are dedicated, determined, and dependable. Advisor Services is built with one focus in mind: advisors.

    The Advisor Services Marketing team needs to help the business deliver on the promise that we are the obvious choice for advisors. We build effective marketing strategies that strengthen relationships with our clients and ensure they understand all that Schwab has to offer. The specific goal of the Offer Marketing team is to create awareness, drive engagement, and boost adoption of our programs and solutions. Our purpose is to help advisors grow their business, meet the complex wealth needs of their clients, work efficiently by working digitally, scale their business, navigate the marketplace, and serve their clients.

    The Schwab Advisor Services Marketing team is responsible for:

    • Understanding the needs of our advisor based on their size and complexity.
    • Designing and executing creative and effective marketing campaigns that lead advisors to take full advantage of Schwab's products, programs, platforms, and services.
    • Working with marketing and business leadership, product owners, and delivery teams on the implementation of marketing programs that support the launch and promotion of products, services, and solutions for advisors.
    • Partnering with cross-enterprise groups to enhance the way advisors work, the choices they have to offer their end-clients and to deepen their relationships with Schwab.

    Your Opportunity

    The B-to-B Technology Marketing, Sr Manager - Schwab Advisor Services, will be responsible for creating engaging and effective marketing communications and materials that demonstrate the breadth of our platform and solutions to help advisors build and grow their businesses. Specific responsibilities will be aligned with business priorities and will include:

    • Partner with product owners and subject matter experts to understand the features and benefits of our solutions, as well as the needs and experiences of our advisor-clients.
    • Collaborate with business partners, sales teams, and channel owners to develop and execute marketing strategies that drive awareness, adoption, and business outcomes for priority offerings.
    • Operate with a team-first mindset, proactively contributing beyond assigned responsibilities, leveraging collective expertise, and flexing to support the highest-priority Technology Marketing initiatives rather than working in functional silos.
    • Success in this role requires a strong marketing generalist mindset, with the ability to quickly adapt to shifting priorities, contribute across multiple marketing disciplines, and collaborate effectively with peers to achieve shared business objectives.
    • Serve as a trusted marketing advisor to stakeholders, ensuring advisor-client needs, insights, and perspectives inform business and marketing decisions.
    • Design and execute integrated marketing strategies that best fit the specific target and goal including online promotions, email, sales collateral, videos, demos, and website content development.
    • Lead end-to-end content and creative development, from strategy and briefing through production, compliance review, and launch, while managing timelines and stakeholder alignment.
    • Manage communication campaigns in terms of the overall client experience, voice, content, style, quality, brand, and frequency of messaging to clients.
    • Analyze campaigns and tactics against business goals to gauge the success of efforts and identify optimization opportunities to continuously improve marketing outcomes.
    • Manage external agency relationships, project budgets, and vendor invoicing to ensure efficient execution and fiscal accountability.

    What you have

    • 6+ years product/program marketing experience in financial services; understanding of technology and general operational practice/issues of investment advisors preferred.
    • Strong client focus and ability to think in terms of the client experience / perspective.
    • History of executing successful multi-channel promotional programs and solid knowledge of marketing practices and strategies.
    • Recognized ability to build strong personal relationships and trust across business lines, with ability to influence often through phone rapport.
    • Demonstrated success in managing multiple projects with short timelines; well versed at connecting strategic objectives to tactical implementation.
    • Excellent verbal and written communication skills including marketing/creative, copywriting, editing, proofing.
    • Strong persuasion and presentation skills, with experience developing PowerPoint presentations that clearly and powerfully articulate a project's objectives, strategy, and tactical plan.
    • Initiative-taking with solid judgment and ability to think clearly and form a point of view.
    • Familiarity with advisor technology, AI agents, and crypto currency is a plus.

    Critical Success Factors:

    • Knowledge of the business, market environment, and ability to drive outcomes that meet client experience and business goals.
    • Ability to be flexible with assignments and take on new challenges that align with our business priorities.
    • Ability to collaborate closely with team members and business partners.
    • Proven history of leading multiple projects at the same time.
    • Initiative-taker, with an ability to:
    • Build strong partnerships and earn the trust of colleagues.
    • Share a strong point of view with business partners, supported by data and marketing skills.
    • Be an independent thinker who keeps the client needs front and center.
    • Develop sound strategies and compelling narratives to influence within and outside of the team.
    • Anticipate and proactively tackle problems; resolve complex issues/conflicts with business partners.

    In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

    Numbers & Facts

    LocationWestlake, TX
    IndustrySecurity and Surveillance
    Company Size1,000 to 1,499 employees
    Year Founded1971
    Websitehttp://www.aboutschwab.com/careers

    About Company

    The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

    The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.

    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Billingunmatched
    • Budgetingunmatched
    • Business Growthunmatched
    • Business-to-Business (B2B) Marketingunmatched
    • Campaignsunmatched
    • Channel Salesunmatched
    • Communication Skillsunmatched
    • Content Developmentunmatched
    • Continuous Improvementunmatched
    • Copy Writingunmatched
    • Cryptocurrencyunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer/Client Researchunmatched
    • Editingunmatched
    • Email Promotionsunmatched
    • Financeunmatched
    • Financial Servicesunmatched
    • Investment Servicesunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Marketing Campaignunmatched
    • Marketing Communicationsunmatched
    • Marketing Strategyunmatched
    • Marketing/Sales Collateralunmatched
    • Microsoft PowerPointunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Online Promotionsunmatched
    • Outbound Marketingunmatched
    • Partner Salesunmatched
    • Persuasion Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Demonstrationunmatched
    • Product Marketingunmatched
    • Product Programsunmatched
    • Project/Program Managementunmatched
    • Promotional Productsunmatched
    • Promotional Programsunmatched
    • Proofreadingunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Rich Internet Application (RIA)unmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Web Designunmatched
    • Writing Skillsunmatched

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