Description:
Client is seeking an accomplished Senior Manufacturing Applications Engineer to lead the engineering, reliability, integration, and continuous improvement of manufacturing and enterprise application services. This role combines deep technical expertise with service leadership to sustain business-critical platforms, strengthen operational performance, and advance modernization across a complex global manufacturing environment.
The successful candidate will work across manufacturing, engineering, supply chain, infrastructure, cloud, cybersecurity, network, ERP/SAP, and third-party teams. The engineer will provide hands-on technical direction, lead resolution of complex issues, guide transitions and releases, and translate business priorities into secure, scalable, and supportable solutions.
Key Responsibilities:
Manufacturing & Enterprise Applications- Own delivery and support of Manufacturing and Enterprise Applications.
- Ensure availability, performance, reliability, and SLA compliance.
Technical Operations & Service Management- Lead Incident, Problem, Change, Release, and Service Management.
- Manage global L1/L2/L3 support and cross-functional technical teams.
Platform Integration & Transformation- Collaborate across Cloud, Infrastructure, Security, Network, ERP/SAP, and vendors.
- Drive automation, AI/GenAI, observability, and modernization initiatives.
Transition, Business & Client Leadership- Lead application transitions, operational readiness, and hypercare.
- Partner with manufacturing, engineering, supply chain, and IT stakeholders to drive business outcomes..
Mandatory Skills:- Bachelor's degree in Computer Science, Information Systems, Engineering, Manufacturing Technology, or a related discipline is required.
- 15 or more years of progressive experience in application engineering, application services, managed services, IT delivery, or related enterprise technology roles.
- Extensive experience supporting manufacturing and enterprise applications in complex, multi-site environments.
- Demonstrated ability to lead global technical support, service improvement, transition, and transformation initiatives.
- Strong understanding of IT service management practices, including incident, problem, change, release, configuration, knowledge, and service-level management.
- Proven expertise in application architecture, integration patterns, interfaces, databases, middleware, APIs, infrastructure dependencies, cloud services, and production support.
- Experience with monitoring, observability, automation, performance engineering, high availability, backup, disaster recovery, and security controls.
- Ability to analyze complex technical and operational problems, establish root cause, evaluate options, and drive durable solutions.
Other Skills:- Experience in automotive or other discrete manufacturing environments.
- Knowledge of MES/MOM, plant-floor systems, industrial data platforms, quality, maintenance, warehouse, supply chain, and engineering applications.
- Experience with SAP or comparable ERP ecosystems and their integration with manufacturing operations.
- Familiarity with cloud platforms, DevSecOps, SRE practices, AIOps, AI/GenAI use cases, and enterprise observability solutions.
- Experience in supplier governance, commercial delivery, service transition, and multi-tower managed services.
- Relevant certifications such as ITIL, cloud, architecture, security, project management, or platform-specific credentials.
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