Senior Margin Professional

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

In this role, you will be responsible for monitoring client accounts for House Calls, Federal Calls, and Day Trading Calls to help reduce market risk and volatility. You will review accounts for FINRA violations and related issues, including liquidations, 90 day trading restrictions, and free riding. The position also involves reducing outstanding debt associated with both trade and non trade activity, while providing effective communication and timely responses to advisors and clients. You will ensure that all transaction requests are handled with minimal direction and that operations remain seamless and comprehensive. Additionally, you will collaborate with business partners to research and resolve issues accurately and promptly and work closely with Compliance and Risk teams to monitor guidelines, regulatory policies, procedures, and trade corrections.

• Initiate, review and manage exceptions to the firm’s current margin policy. Perform daily margin processes, managing margin calls, exception reports, option expiration reports and monitoring accounts for accuracy and sufficient collateral. Review and maintain the accuracy of customer margin account records of securities purchased creating REG-T, House and FINRA calls. File extensions with FINRA on open unsettled trades.

• Review and approve client requests for payments or transfer of assets within AMPF and/or transfer of assets to other financial organizations where clients have Margin/Options. Ensure that all customer accounts with outstanding regulatory exceptions are brought into compliance regarding retention house requirements, FINRA 4210, and Regulation-T.

• Take action on at-risk accounts for reasons relating to firm policy, market conditions or individual account behavior. Monitoring and oversight of client margin accounts for trading and concentration risk. Support customer service in identifying, managing and resolving client margin account issues; supplement customer interaction with specific recommendations and explanations

• Respond to advisors or internal business partners related to, but not limited to, cash available, buying power, option calculations, margin day trading, trade through violations and disbursement approvals. Interact with the advisors and/or internal business partners regarding the remediation of margin accounts requiring action due to down market exposures creating House and FINRA calls and deficit equity.

• Escalate risk related issue to leadership timely. Execute on various risk-based models at the client account level and market risk factors.

• Analyze accounts with credit and risk issues associated with risky trading strategies and issue maintenance calls on accounts that fall below minimum margin requirements.

Required Qualifications

• 1 - 3 years relevant experience

• High School Diploma or GED

• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications

Preferred Qualifications

• Previous operations, processing, or customer service experience

• Strong problems solving and analytical skills

• Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment

• Demonstrated understanding of company and industry regulatory requirements

• Excellent teamwork and strong written and verbal communication skills

• Ability to work in a time sensitive environment with great attention to detail, while achieving a high degree of accuracy

• Ability to understand and communicate complex issues

• Margin experience

• Series 7

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.