Senior Master Data/Product Change Analyst

At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY or Hampshire, UK and is not eligible for relocation assistance.

Job Summary:

Responsible for assisting CooperVision in the execution of our global data management strategy. Project lead for the administration and maintenance of secondary packaging updates, enterprise item master data (from components to finished goods), the execution of data governance policies and procedures. Responsible for leading training activities for new item team members coming into the group. This role leads and guides item master data analysts across both UK and US teams in set-ups and maintaining the master data in the ERP systems and other supporting systems of material masters, future master data management systems, etc. This role is also responsible for overseeing the secondary packaging artwork approval process, maintaining data in EQMS system through to implementation of Bills of Materials.

Responsible for working with cross functional teams to execute our Global Data Management and Secondary Packaging strategy. Lead SME with our systems as well as strategic systems. Responsible for working with key business stakeholders through the Product Launch and Global Discontinuation/Rationalization Process, Service Desk Tickets, miscellaneous projects and requests to interpret business needs and issues and translate them into actions. Develop test scenarios and participate in testing, implementation activities including documenting processes, and ensure the integrity of the item data. Responsible for driving best practices. Works collaboratively with all business functions to ensure global item attributes requirements and ensure compliance with established standards.

Knowledge, Skills and Abilities:

• Self-motivated, ability to work independently as well as a strong oral and written communication skills
• Strong analytical skills and attention to detail. Ability to drive to root cause.
• Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-paced environment.
• Ability to enforce standards and standard processes and to understand and document processes.
• Well organized and detail oriented with the ability to perform to a high level of accuracy in all tasks
• Highly adaptable, flexible and willing to accept new ideas, processes and procedures
• Good knowledge of Excel is essential (specifically working with macros, formulas and text/character)

Work Environment:

• Normal office environment.
• Prolonged sitting in front of a computer.
• Ability to perform light to medium physical work and standing for long periods of time, if required depending on the task.

Experience:

• A minimum of 2 years' relatable experience within a Master Data/ Product Change Analyst role, having had:

o Previous experience with at least one ERP system (Baan, SAP, Oracle, etc)

o Previous experience with planning systems and master data management systems, a plus.

• Initiative - to be able to proactively identify, process and question base information and with minimal supervision.
• Good Microsoft Office Suite skills, especially Microsoft Excel.

Education:

• Bachelor's degree required in related field and 3 years of related work experience or 7+ years of related work experience.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $75,840.00 and $ 101,126.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

For locations that require disclosure of compensation, the starting base pay for this role is between $46,005.00.00 and $61,340.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

#LI-AK1

• Champion to the Global Governance Policies and Procedures.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the MDM/ PCA Team and Business Process owners towards resolution.
• Proactively works for the smooth processing of item master data in Informatica, local ERP systems, Agile product launches (NPLCO), discontinuations (DRCO) and component packaging approval (PCO) workflows.
• Executes UAT Testing and processes and helps guide the team to actively participate for MDM, ERP, e-QMS and Vision Pack System upgrades.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the Global Data Management Team and Business Process owners to resolve.
• SME in process discussions and projects related to MDM, ERP systems and packaging changes.
• Support team KPI's, update reports and review trends.
• Lead SOP & WI document reviews and update as required using EQMS document control orders.
• Quality - Investigate reports of non-conformance and lead corrective and preventative actions.
• Builds relationships working closely with cross functional departments for both leading and supporting project, proactively updating progress to stakeholders as required.
• Mentor Master Data/ Product Change Analysts on processes, best practice with day to day issues and training new hires. Lead Global Data Management Team in clean up initiatives to support IMDM Global Governance Policy.
• Supports the continuous improvement efforts to streamline master data and processes
• Ambassador for team engagement and a champion to the Master Data/ PCA Analysts.
• Responsible for developing and maintaining dashboards through BI tools (ie. Tableau).

Travel:

No travel requirements.

• Champion to the Global Governance Policies and Procedures.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the MDM/ PCA Team and Business Process owners towards resolution.
• Proactively works for the smooth processing of item master data in Informatica, local ERP systems, Agile product launches (NPLCO), discontinuations (DRCO) and component packaging approval (PCO) workflows.
• Executes UAT Testing and processes and helps guide the team to actively participate for MDM, ERP, e-QMS and Vision Pack System upgrades.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the Global Data Management Team and Business Process owners to resolve.
• SME in process discussions and projects related to MDM, ERP systems and packaging changes.
• Support team KPI's, update reports and review trends.
• Lead SOP & WI document reviews and update as required using EQMS document control orders.
• Quality - Investigate reports of non-conformance and lead corrective and preventative actions.
• Builds relationships working closely with cross functional departments for both leading and supporting project, proactively updating progress to stakeholders as required.
• Mentor Master Data/ Product Change Analysts on processes, best practice with day to day issues and training new hires. Lead Global Data Management Team in clean up initiatives to support IMDM Global Governance Policy.
• Supports the continuous improvement efforts to streamline master data and processes
• Ambassador for team engagement and a champion to the Master Data/ PCA Analysts.
• Responsible for developing and maintaining dashboards through BI tools (ie. Tableau).

Travel:

No travel requirements.