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Senior Medical Assistant/ Assistant Manager

Oakwayne Medical center
  • Westland, MI
  • Full-time
15 days ago

Job Description


Job SummaryAbout Us: Oakwayne Medical Center is a small, patient-centered medical practice dedicated to providing high-quality care in a compassionate and efficient environment. We value teamwork, professionalism, and a commitment to excellence in patient care. We are currently seeking a highly motivated and skilled Senior Medical Assistant / Assistant Manager to join our team and help support the daily operations of our practice while delivering exceptional patient care.


Position Overview: The Senior Medical Assistant / Assistant Manager will play a key role in the smooth operation of our medical practice. This dual-role position combines clinical responsibilities with managerial duties to ensure that both patient care and practice operations are running efficiently. The ideal candidate will have extensive experience as a medical assistant, strong leadership skills, and the ability to manage both patient-facing and administrative tasks.


Key Responsibilities:


Clinical Duties:


  • Provide direct patient care, including taking vital signs, preparing patients for exams, assisting with procedures, and preparing and sterilizing medical equipment.
  • Administer injections, medications, and perform basic laboratory tests as directed by physicians.
  • Assist in minor procedures and ensure patient comfort and safety during exams or treatments.
  • Obtain and document patient history, medical records, and other relevant information.
  • Ensure proper handling, labeling, and storing of specimens for lab processing.
  • Educate patients on medical procedures, treatments, medications, and post-care instructions.
  • Maintain infection control standards and ensure cleanliness and organization of exam rooms and equipment.
  • Coordinate patient flow to ensure timely appointments and reduced wait times.
Managerial Duties:


  • Assist with overseeing the day-to-day operations of the practice, ensuring a smooth workflow and efficient patient care delivery.
  • Supervise and train junior medical assistants and other support staff, providing guidance and mentorship to ensure quality care and operational efficiency.
  • Schedule and coordinate patient appointments, ensuring appropriate patient load and staffing levels.
  • Assist in the development and implementation of office policies and procedures to improve workflow and patient satisfaction.
  • Monitor and manage inventory of medical supplies, ordering necessary items to prevent shortages and ensure cost-efficiency.
  • Act as a liaison between clinical staff, physicians, and administrative teams to ensure effective communication and collaboration.
  • Assist with billing, coding, and insurance verification tasks as needed.
  • Address patient concerns and complaints in a professional and timely manner, escalating issues to the practice manager or physician as necessary.
  • Ensure compliance with regulatory requirements (HIPAA, OSHA, etc.) and maintain accurate patient records in the electronic health record (EHR) system.
Qualifications:


  • High school diploma or equivalent; Associate's degree or certification in Medical Assisting (CMA, RMA) preferred.
  • Minimum of 3-5 years of experience as a medical assistant, with at least 1-2 years in a supervisory or leadership role.
  • Strong knowledge of medical terminology, procedures, and patient care protocols.
  • Experience with medical office management, including scheduling, inventory control, and insurance verification.
  • Proficient with Electronic Health Record (EHR) systems and Microsoft Office Suite.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to multi-task in a fast-paced environment while maintaining attention to detail.
  • Compassionate and patient-focused with a commitment to providing high-quality care.
  • BLS/CPR certification required; additional certifications such as Phlebotomy, X-ray, or ECG preferred.
  • Strong problem-solving skills and ability to handle sensitive and confidential information.
Benefits:


  • Competitive salary based on experience.
  • Paid holidays.
  • Professional development opportunities.
  • Friendly and supportive work environment.
How to Apply: Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position to oakwaynemedical@gmail.com


Oakwayne Medical center is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.




Numbers & Facts

LocationWestland, MI
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Basic Life Support (BLS)unmatched
  • Billingunmatched
  • CPR Certificationunmatched
  • Certified Medical Assistantunmatched
  • Clinical Assessmentunmatched
  • Communication Skillsunmatched
  • Detail Orientedunmatched
  • Electrocardiogramunmatched
  • Electronic Medical Recordsunmatched
  • Employee Orientationunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • High School Diplomaunmatched
  • Infection Controlunmatched
  • Injectionsunmatched
  • Interpersonal Skillsunmatched
  • Inventory Managementunmatched
  • Laboratory Testingunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Medical Assistanceunmatched
  • Medical Equipmentunmatched
  • Medical Officeunmatched
  • Medical Productsunmatched
  • Medical Record Systemunmatched
  • Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Medical Treatmentunmatched
  • Medication Administrationunmatched
  • Medicationsunmatched
  • Mentoringunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • OSHAunmatched
  • Office Managementunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Order Suppliesunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Patient Educationunmatched
  • Patient Historyunmatched
  • Patient Safetyunmatched
  • People Managementunmatched
  • Phlebotomyunmatched
  • Plan Meetingsunmatched
  • Policy Implementationunmatched
  • Problem Solving Skillsunmatched
  • Radiographyunmatched
  • Record Keepingunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Sample/Specimen Processingunmatched
  • Specimens/Samplesunmatched
  • Standards of Careunmatched
  • Sterilizationunmatched
  • Team Playerunmatched
  • Testingunmatched
  • Time Managementunmatched

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