Analysis Skills, Balanced Scorecard, Calendar Management, Consulting, DCDC (Data Center Design Consultant), Defense Information Systems Agency (DISA), Document Management, Documentation, Enterprise Application Integration (EAI), Federal Government, Gap Analysis, Government, Hardware Development, Healthcare, Homeland Security, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Improvement Metrics, Information Technology & Information Systems, Internet Security, Mathematics, Metrics, Microsoft Office, Microsoft Product Family, Network Operations Center, Operations Processes, Performance Analysis, Performance Management, Performance Metrics, Process Analysis, Process Improvement, Project Planning, Project Schedule, Project Tracking, Prototyping, Quality Assurance, Quality Management, Reporting Skills, Research & Development (R&D), Risk Management, Scorecarding, Secret Clearance, Security Analysis, Security Clearance, Service Delivery, Software Development, Statistics, Statistics Software, Student Loans, Support Documentation, System Integration (SI), Technical Leadership, Technical Presentation, Trend Analysis, United States Department of Defense (DoD)