We are seeking a Senior Metrology and Liquid Chromatography Mass Spectrometry Specialist to join IQVIA Laboratories at Indianapolis, Indiana.

Job Summary:

What You'll Be Doing:

• Install, qualify, calibrate, verify, maintain, troubleshoot, and coordinate repairs for laboratory equipment and analytical instrumentation
• Perform preventative maintenance on analytical instruments, including Sciex liquid chromatography tandem mass spectrometry systems, and coordinate vendor maintenance when required
• Maintain accurate equipment lifecycle documentation, inventories, preventative maintenance programs, risk assessments, gap analyses, and standard operating procedures
• Partner with Facilities Management, Information Technology, Supply Chain, Quality, and external vendors to support equipment infrastructure, software validation, repairs, and inventory requirements
• Lead the onboarding and qualification of new equipment and instrumentation in accordance with applicable standards and standard operating procedures
• Serve as a subject matter expert during audits and inspections, respond to inquiries, and support the resolution of quality incidents and corrective and preventative actions
• Manage laboratory initiatives, business continuity planning, emergency response coverage, functional metrics, and equipment evaluation projects
• Train, mentor, and guide employees and junior-level staff while identifying opportunities for process, quality, and safety improvements
   

What We Are Looking For:

• A Bachelor's Degree is required
• 4 years experience in laboratory environment
• Hands-on experience calibrating and repairing measuring and test equipment, including documenting preventative maintenance programs
• Experience performing preventative maintenance and troubleshooting for analytical instrumentation, including liquid chromatography tandem mass spectrometry systems
• Proficiency with Windows and Microsoft Office applications, particularly Microsoft Word and Excel
• Experience evaluating, onboarding, and qualifying new laboratory equipment and validating associated instrument software
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
   

The Knowledge, Skills and Abilities Needed for This Role:

• Ability to analyze, interpret, and communicate complex technical information, engineering documents, and equipment schematics
• Strong root cause analysis, quality management, project management, and process improvement capabilities
• Excellent written and verbal communication skills, with the ability to present relevant technical information to clients and stakeholders
• Strong organizational skills and close attention to detail, with the ability to manage multiple tasks independently
• Demonstrated everyday leadership and the ability to mentor colleagues and build effective relationships with coworkers, managers, clients, contractors, and vendors
• Ability to bring projects and deliverables to completion within established expectations and applicable regulatory requirements
• Applicable certifications and licenses as required by local regulations
   

What We Offer You: