Senior MuleSoft Developer (Enterprise Supervising Technology Analyst)
Salary: $148,118.88 - $180,463.92 Annually Location: San Jose Metropolitan Area Job Type: Full-Time Remote Employment Flexible/Hybrid Job Number: 202601491 Department: Information Technology Opening Date: 03/23/2026
Description
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.
About the Department
The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $6.2 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.
The Information Technology Departments (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning.
San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.
Promoting the Citys commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.
At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Departments website to learn about our culture, vision, leadership, and innovative initiatives.
Position Duties
NOTE - The first review of applications will be on Thursday, April 2, 2026. Please submit your application by 12:00 p.m. (PST) on Thursday, April 2, 2026, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews the week of April 13, 2026.
The City of San José is hiring for a Senior MuleSoft Developer (Enterprise Supervising Technology Analyst) for the Information Technology Department (ITD). The purpose of the position is to support the Citys program to expand San José 311s internal capacity for coding and customer service. The Senior MuleSoft Developer will provide the technical support necessary to focus on digital service delivery analysis and improvement, as well as the development of new services that bridge access, language, and ease of use barriers disproportionately experienced by underserved portions of our community.
Key duties may include, but are not limited to:
Please note that the Senior MuleSoft Developer (Enterprise Supervising Technology Analyst) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.
Salary Information
The final candidates qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.
Salary Range (including the 5% NPWI): $148,118.88 - $180,463.92
The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit.
Minimum Qualifications
Education and Experience: A Bachelors Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support.
Acceptable Substitution:
Required Licensing (such as drivers license, certifications, etc.):
Other Qualifications
Competencies The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Selection Process
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov.
Additional Information
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
AI and the Hiring Process We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.
The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the Citys benefits page for detailed information on coverage, cost, and dependent coverage.
For information on the Citys Retirement Plan (pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Application Questions
What is the highest level of education you have completed?
If you have a Bachelors degree or higher from an accredited college or university in a related field, please state the field of study and the issuing accredited college or university.
This position requires a State of California Drivers License. Please select the applicable option that best describes your drivers license, or your ability to possess a valid drivers license.
How many years of progressively responsible professional/journey level experience, do you have?
Out of the experience in the above question, how many years have included lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support.
Please select the areas of technical competency where you have comprehensive enterprise-level experience with designing, implementing, managing, and troubleshooting: (Check ALL that apply)
From the technology you selected in the previous question (Question 6), please provide examples that demonstrate your hands-on experience with the selected technologies.
Please share with us your experience in leading application integration and/or development. In your examples, your role, the business objective, customer impacts and involvement, and the scale of the implementation. What was the outcome, and what would you do differently? In your response, also include the key considerations to ensure a projects success.
Please provide an example that describes your approach and experience in organizing workloads, managing multiple projects successfully, and meeting deadlines.
Required Question
Employer: City of San Jose Address: 200 E Santa Clara St, San Jose, California, 95113 Phone: (408) 535-1285 Website:https://www.sanjoseca.gov/