Job Description
Requirements
- 5 or more years of hands-on experience in enterprise administration and production support for the nCino platform.
- Proficiency in Salesforce platform administration, including automated approval paths, object models, and security profiles.
- Experience with configuring nCino consumer and retail loan origination modules across large branch networks.
- Experience in administering commercial banking workflows, small business lending modules, and SBA lending features.
- Experience with resolving production ticket escalations, conducting root-cause analysis, and deploying system enhancements.
- Experience in managing full lifecycle enterprise software implementations and multi-site production rollouts.
- Excellent communication and collaborative problem-solving skills to partner directly with product owners and business units.
Responsibilities
- Deliver hands-on administration, configuration management, and ongoing technical support for the nCino platform.
- Lead the operational deployment of consumer loan origination capabilities across distributed retail branch networks.
- Troubleshoot complex platform defects, resolve production incident escalations, and implement sustainable enhancements.
- Configure Salesforce-based approval processes, validation rules, and automation workflows natively within nCino.
- Maintain the existing commercial banking environment and assist in the development of future small business lending features.
- Partner with product owners and operational teams to prioritize backlog enhancements and execute platform changes.
- Provide technical consultation and best-practice guidance to optimize user adoption and overall banking workflows.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
Numbers & Facts
| Location | NULL, MA (Remote) |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1999 |
| Website | http://resourcesoft.com/ |
About Company
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance.
Mission: Our mantra is “Innovation in Technology”. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft’s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace.
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