Senior Network Coordinator

Job Summary

The Senior Network Coordinator ensures the accuracy, consistency, and usability of data received from internal and external sources across the Network. This role validates and standardizes data for downstream systems, analytics, reporting, and population health platforms. The position also supports adoption by developing clear documentation, job aids, and training resources that help clinical, operational, IT, and leadership teams understand and consistently use data-related workflows.

Responsibilities

• Review, validate, reconcile, and monitor payer, vendor, and external partner data feeds for accuracy, completeness, and timeliness.
• Identify data discrepancies, missing information, anomalies, and root causes; coordinate resolution with source teams and stakeholders.
• Develop and maintain standardized data definitions, formats, validation rules, and workflows to support reliable system integration and reporting.
• Partner with Population Health IT, clinical teams, operations, vendors, and payors to support file testing, data feed implementation, and ongoing data readiness.
• Ensure clean, standardized data is available for performance measurement, care management, regulatory reporting, and value-based care initiatives.
• Support secure data transmission to external partners in accordance with company security protocols and data protection policies.
• Communicate data quality issues, risks, remediation efforts, and recommendations to leadership and key stakeholders.
• Create user-friendly documentation, job aids, workflow guides, and training materials to support consistent adoption of data processes and tools.
• Train and support end users across technical and non-technical audiences, including care teams, IT, leadership, and external partners.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

• Bachelor's Degree (Required)
• Bachelor's degree in information systems, Health Informatics, Business, or a related field.
• Experience working with data and applying data quality, validation, standardization, and reconciliation principles. Healthcare environment a plus.

Credentials

• No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Northgate-400 Association Dr.

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org