Senior Network Engineer

Kforce has a client in Irving, TX that is seeking a Senior Network Engineer to join a dynamic environment supporting the installation, configuration, management, and optimization of enterprise network infrastructure. This individual will provide advanced technical support to internal stakeholders and customers through phone, email, chat, and in-person interactions. Key Responsibilities:

• Design, analyze, troubleshoot, and resolve complex network issues across enterprise environments
• Provide Tier 3 technical support for network infrastructure, including LAN, WAN, WLAN, cloud, and data center technologies
• Resolve incidents directly with end users and document troubleshooting steps and resolutions within the ticketing system
• Collaborate with third-party vendors, service providers, and internal teams to maintain network stability and performance
• Escalate issues when they cannot be resolved within established service expectations
• Ensure enterprise and cloud networking architectures are secure, scalable, highly available, and aligned with business needs
• Research emerging technologies and recommend solutions that support organizational objectives and industry best practices
• Install, configure, and implement network hardware, connectivity, and infrastructure across data center and office locations
• Execute approved network changes and upgrades while minimizing business impact
• Perform routine network maintenance, system upgrades, patching, and firmware updates
• Develop and maintain network documentation, diagrams, procedures, and knowledge-base articles
• Monitor network performance, analyze trends, and conduct capacity planning for LAN, WLAN, MAN, WAN, and cloud environments
• Participate in network architecture reviews and continuous improvement initiatives

Requirements:

• Certifications are highly recommended - (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)
• University degree in Information Technology or related field preferred
• 7+ years of experience managing large scale enterprise networks
• 7+ years of experience managing enterprise networks (Cisco, f5, Juniper) is preferred
• 2+ years of experience working specifically in network design, planning, connectivity, migration, and support
• Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)
• Passionate about customer support
• Attention to detail - good organizational and time management skills
• Ability to work nights or weekends, as needed, and participate in an on-call rotation

Preferred Qualifications:

• CCNP certification or higher preferred
• Strong experience supporting enterprise network environments
• Expertise with routing, switching, wireless, cloud networking, and network security technologies
• Experience troubleshooting complex infrastructure issues in a high-availability environment
• Excellent communication, documentation, and customer service skills
• Ability to work independently while collaborating effectively with cross-functional teams