Analysis Skills, Architectural Services, BGP, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Control, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Communication Skills, Computer Firmware, Documentation, EIGRP (Enhanced IGRP), Enterprise Protection, Firewalls, Hybrid Cloud, IPsec (IP Security), Identify Issues, Internet Security, Internet Service Providers, Juniper Networks Product Family, Leadership, Mentoring, Metrics, Network Access Control (NAC), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network Security, Network Support, Network Switching, On Call, Open Shortest Path First Protocol (OSPF), Open Systems Interconnection (OSI), Operating Systems, Operational Support, People Management, Performance Tuning/Optimization, Personal Area Network (PAN), Power Outages, Problem Solving Skills, Process Improvement, Return Merchandise Authorization (RMA), Routing Protocols, Spanning Tree Protocols, Subnetting, Systems Maintenance, Technical Leadership, VLAN (Virtual Local Area Network), VPN (Virtual Private Network), VoIP (Voice over IP), Wireshark (Ethereal)