Title : Senior Network, Firewall & Voice Infrastructure SME
Location : Cary, NC (Onsite)
Pay Rate : $45/hr on W2
Position Summary
Seeking an experienced Network, Firewall & Voice SME to support Benchmark's global enterprise network infrastructure, security platforms, SD-WAN environment, wireless infrastructure, and voice services. The role will be responsible for managing LAN/WAN connectivity, routing and switching, firewall administration, wireless platforms, SD-WAN solutions, network security, monitoring, and operational support for mission-critical systems supporting ITAR/CUI-regulated environments.
Key Responsibilities
- Administer, monitor, maintain, troubleshoot, and support global LAN, WAN, SD-WAN, wireless, firewall, and voice infrastructure.
- Manage Arista switching infrastructure, VLANs, routing, network segmentation, DMZ environments, and data center networking.
- Support Palo Alto firewalls, Panorama management, firewall policy administration, rule reviews, NAT, VPN connectivity, security controls, and firewall lifecycle management.
- Support VeloCloud SD-WAN environments, WAN optimization, branch connectivity, and site onboarding activities.
- Administer and support enterprise voice infrastructure, telephony systems, voice routing, call services, and operational support activities.
- Manage Extreme Wireless infrastructure, wireless controllers, SSIDs, RADIUS authentication, 802.1X security controls, and wireless access services.
- Perform network provisioning, configuration management, software upgrades, patching, hardware refreshes, and infrastructure modernization initiatives.
- Monitor infrastructure health, performance, availability, and capacity using SolarWinds and enterprise monitoring tools.
- Perform root cause analysis, troubleshooting, incident resolution, vendor coordination, problem management, and operational escalations.
- Support network security requirements, compliance initiatives, ITAR/CUI controls, and enterprise governance standards.
- Participate in on-call support rotation and provide Level 3 support for critical production incidents and outages.
- Develop and maintain network diagrams, operational procedures, runbooks, standards, SOPs, and technical documentation.
Mandatory Skills
- ITAR / Export Control Eligible (U.S. Person Required)
- Network Administration
- LAN / WAN Technologies
- Data Center Networking
- Arista Switch Administration
- Palo Alto Firewall Administration
- Panorama Management
- Firewall Policy Management
- VPN & NAT Technologies
- VeloCloud SD-WAN
- Voice Infrastructure / Telephony Support
- Extreme Wireless Networks
- Wireless Controllers
- 802.1X Authentication
- RADIUS Administration
- VLAN, Routing & Switching
- Network Monitoring (SolarWinds)
- Network Security
- Incident & Problem Management
- Production Support / On-Call Support
Preferred Experience
- 8+ years of Enterprise Network Administration experience.
- Experience supporting Palo Alto Firewall environments.
- Experience with SD-WAN technologies.
- Experience supporting enterprise voice environments.
- Experience managing global network infrastructure.
- Experience supporting regulated environments (ITAR/CUI).
- Strong troubleshooting, stakeholder management, and documentation skills.
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.