Senior Network Infrastructure Technician (L3) - Cruise Ship Operations

PC Connection Inc

IL

JOB DETAILS
SKILLS
CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Cisco Network Systems, Cisco Switches, Communication Skills, CompTIA Server+, Customer Relations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Enterprise Directory Services, Equipment Replacement, Firewalls, Hardware Upgrades, Hardware Virtualization, High Availability, Identify Issues, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, Network Administration/Management, Network Connectivity, Network Operations Center, Network Performance/Analysis, Network Routing, Network Support, Network Switching, Network Systems, On Site Support, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Production Systems, Remote Team Management, Systems Administration/Management, Technical Recruiting, Technical Writing, VMWare, VMWare Certified Professional (VCP), VMWare vSphere, Virtualization, Wireless Communications, Writing Skills
LOCATION
IL
POSTED
11 days ago

Overview

Connection has a fantastic opportunity through our Technical Staffing division for a Senior Level 3 Network Technician. This is a long-term contract opportunity for an outstanding company with benefits. This unique role offers the opportunity to support enterprise network infrastructure while working onboard cruise ships for assigned rotations.

The Senior Level 3 Network Technician will serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. This individual will play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity.

The ideal candidate is a highly skilled technician with strong Cisco networking expertise, virtualization experience, and advanced troubleshooting capabilities who can work independently with minimal supervision in remote and dynamic environments.

Applicants must have a valid U.S Passport.

Responsibilities

  • Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
  • Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies.
  • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
  • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
  • Support Hyper-V and VMware virtualization platforms.
  • Troubleshoot network performance, connectivity, server, and infrastructure issues.
  • Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement.
  • Execute maintenance activities and infrastructure upgrades with minimal operational impact.
  • Maintain technical documentation, procedures, and system configurations.
  • Coordinate with remote engineering teams and client stakeholders.

Serve as the lead onsite technical representative for Connection.

Min

Max

Qualifications

  • 7+ years of experience supporting enterprise network and infrastructure environments.
  • Proven experience providing Level 3 network and systems support.
  • Strong hands-on expertise with:
  • Cisco networking technologies (routing, switching, wireless, firewalls)
  • Microsoft Windows Server
  • Hyper-V virtualization
  • VMware vSphere environments
  • Active Directory and enterprise infrastructure services
  • Advanced troubleshooting and problem-solving skills in network and data center environments.
  • Ability to work independently with limited onsite supervision.
  • Experience supporting production environments with high availability requirements.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset and ability to build positive client relationships.

Preferred Certifications

  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • CompTIA Server+
  • Cisco CCNA or CCNP
  • Veeam Certified Engineer (VMCE)
  • VMware Certified Professional (VCP)

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".

About the Company

P

PC Connection Inc

PC Connection, Inc. and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law.

PC Connection, Inc. and all of its subsidiary companies are committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact Human Resources at 1-603-683-2000 for assistance.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1982
WEBSITE
http://www.pcconnection.com/