Senior Office Assistant - Healthcare

County of San Bernardino

San Bernardino, CA

JOB DETAILS
SALARY
$19.49–$26.78 Per Hour
SKILLS
Acute Care, Administrative Skills, American Sign Language, Bahasa Indonesia Language, Behavioral Health, Bengali Language, Billing, Calendar Management, Call Centers, Call Volume, Certified Medical Assistant, Certified Nursing Assistant (CNA), Claims Processing, Compensation and Benefits, Conservation, Correctional Health, Customer/Consumer Behavior, Data Entry, Data Processing, EMT-Paramedics, Emergency Care, Emergency Services, Employee Benefits, English Language, File Maintenance, Health Education, Healthcare, Hindi Language, Hospital, Human Resources, Legal, Life Insurance, Medical Assistance, Medical Office, Medical Terminology, Microsoft Word, Multilingual, Outpatient Care, Patient Care, Proofreading, Psychiatry and Mental Health, Public Health, Record Keeping, Reporting Skills, Spanish Language, Substance Abuse Treatment, Telephone Skills, Testing, Time Management, Vision Plan, Writing Skills
LOCATION
San Bernardino, CA
POSTED
4 days ago

Senior Office Assistant - Healthcare

Salary

$19.49 - $26.78 Hourly

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-03366-02

Department

Multiple County Departments

Opening Date

07/04/2026

Closing Date

7/17/2026 5:00 PM Pacific

  • Description
  • Benefits
  • Questions

The Job

San Bernardino County is accepting applications for Senior Office Assistant - Healthcare who perform complex clerical support duties in healthcare environment. Duties may include but are not limited to:

  • Collecting, entering, processing, sorting, and tabulating information;
  • Providing general information to the public via phone or in-person;
  • Answering questions regarding specific departmental procedures and practices;
  • Processing a variety of documents;
  • Maintaining files;
  • Scheduling appointments and meetings;
  • Preparing letters, reports, invoices, and other documents;
  • Performing data entry.

Positions exist throughout Arrowhead Regional Medical Center, Department of Behavioral Health, Department of Public Health, and Sherriffs/Corrections. (Candidates may indicate personal preference in the Supplemental Questionnaire of the application).

For more detailed information, refer to the official San Bernardino County Senior Office Assistant - Healthcare job description.

Excellent Benefits

To review job-specific benefits, refer to:

Summary of Benefits, Clerical

Compensation Plan for General

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.

Availability: Some departments may require shift work and/or weekend work. Must indicate availability on the application.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Option 1:

One (1) year of full-time equivalent clerical experience with six (6) months in a healthcare setting (includes hospital, clinic, Department of Behavioral Health, Department of Public Health, Corrections, dental offices).

OR

Option 2:

Six (6) months of full-time equivalent clerical experience and possession of a Healthcare certificate, license, or degree (Medical Assistant cert, CNA cert, or a closely related healthcare certification).

Job duties must be clearly detailed on the Application. Retail sales and food service experience are not considered qualifying.

Desired Qualifications

Candidates with education in Healthcare, including knowledge of Medical Terminology, are highly desired.

Bilingual Skills (Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required.

Selection Process

Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by Friday, July 17, 2026 at 5:00pm. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

Examination: There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF)within one week of the recruitment filing deadline.

Veterans Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process

Clerical Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

  • Retirement benefits subject to change.

01

Instructions: The information provided in your Work Experience and your responses to the following Supplemental Questionnaire will be used to evaluate your application. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted.

  • I have read and understand the above statement.

02

Experience: Indicate your clerical experience as it pertains to the Senior Office Assistant - Healthcare position. Experience referenced in this section MUST be listed in the work history section of your application.

  • One (1) year of full-time equivalent clerical experience with six (6) months in a healthcare setting (includes hospital, clinic, Department of Behavioral Health, Department of Public Health, corrections, dental offices).
  • Six (6) months of full-time equivalent clerical experience and possession of a Healthcare certificate, license, or degree (Medical Assistant cert, CNA cert, or a closely related healthcare certification).
  • I do not meet any of the options described above.

03

Healthcare Experience: Describe your clerical experience working in a healthcare setting. List the employer(s) and date ranges when this experience was obtained. If you do not possess this experience, indicate "N/A."

04

Healthcare Credential: If you possess a Medical Assistant Certificate, CNA Certificate, or closely related healthcare certification, please indicate the type of credential, credential number, certifying agency name, and expiration date below. If you do not possess a credential, indicate "N/A".

05

Duties Performed: Indicate the type of clerical tasks and duties you have performed in a professional work environment. Select all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

  • Answer questions regarding specific departmental practices
  • Answer questions regarding specific departmental procedures
  • Collect, enter, process, sort, and tabulate information
  • Draft letters
  • Maintain files and records
  • Perform data entry
  • Prepare invoices
  • Prepare reports
  • Process a variety of documents
  • Provide general information to the public in person
  • Provide general information to the public via phone
  • Schedule appointments and meetings
  • No related clerical experience

06

Special Skills: Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply in the following questions. Failure to indicate any of the below special skills will not preclude candidates from consideration for other opportunities.

  • I have read and understand the above statement.

07

Special Skills: Indicate the areas in which you have experience. Check all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

  • Behavioral Health: Experience working with behavioral health consumers in a mental health clinic, substance abuse treatment program, psychiatric residential facility, or other setting.
  • Cashiering: Experience using a cash register or automated cashiering system, which included balancing receipts.
  • High Volume Data Processing: Experience performing high volume data entry of at least 50,000 keystrokes per day and/or using imaging tools and software.
  • High Volume Telephone: Experience in a centralized call center, using a switchboard, or multi-line phone system with a high daily call volume of 50 or more calls per day.
  • Hospital/Acute Care Psychiatric: Experience working in a hospital/acute care setting, which included supporting a behavioral health unit that provided inpatient and emergency psychiatric services.
  • Hospital/Acute Inpatient Care: Experience working in a hospital/acute care setting.
  • Hospital/Acute Outpatient Care: Experience working in a hospital/acute care setting.
  • Legal Office: Experience working in a legal office preparing, filing, and proofreading legal forms.
  • Medical Office: Experience working in a medical or dental office, which included assisting the physician, making appointments, verifying insurance, and/or processing claims.
  • Microsoft Excel: Experience using Microsoft Excel for work and/or school.
  • Microsoft Word: Experience using Microsoft Word for work and/or school.
  • Local Medical Emergency Services Agency: Experience working in an emergency services agency supporting EMT certification/accreditation processes or related job duties.
  • None of the above

08

Indicate the amount of experience you possess in the areas selected above.

  • 1-3 months
  • 4-6 months
  • 7-11 months
  • 1 year or more
  • I do not possess any qualifying experience.

09

Department Interest: Vacancies may occur in the Department of Behavioral Health, Department of Public Health, Sherriffs, and/or Corrections . Please indicate your willingness to be referred to these departments.

  • Arrowhead Regional Medical Center (ARMC)
  • Department of Behavioral Health
  • Department of Public Health
  • Sherriffs/Corrections
  • All of the above

10

Bilingual Skills: Performing bilingual translation involving the use of English and a second language as a part of a positions regular duties may be a nexus to bilingual compensation. In addition to English, check any of the following languages you are also fluent in. Testing of bilingual skills may be required to receive additional compensation.

  • American Sign Language (ASL)
  • Arabic
  • Korean
  • Mandarin
  • Spanish
  • Tagalog
  • Vietnamese
  • Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.)
  • None of the above

11

Spanish Screening: Have you previously passed the San Bernardino County Human Resources Spanish screening exam?

  • Yes
  • No

12

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

13

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

  • I understand

14

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs

About the Company

C

County of San Bernardino