Senior Operations Program Manager

Position is based in Austin, TX. Relocation assistance is available. 

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Senior Operations Program Manager 

Job Summary and Qualifications

Are you energized by solving complex operational challenges, driving strategic initiatives, and partnering directly with executive leaders to make a measurable impact? As a Senior Operations Program Coordinator, you will serve as a trusted partner to senior leadership, helping transform strategic priorities into actionable plans that improve performance across a growing healthcare organization.

 In this role you will:

• Partner directly with executive leadership to drive execution of operational initiatives that support business growth and performance.
• Own end-to-end projectmanagementfrom planning through implementation, ensuring timelines, milestones, and deliverables remain on track.
• Translate strategic objectives into actionable operational plans and monitor progress against key goals.
• Develop executive-level reports, collateral, and presentations that provide meaningful insights and support data-driven decision making.
• Facilitate leadership meetings by preparing content, tracking action items, and identifying opportunities to improve operational effectiveness.
• Collaborate with cross-functional stakeholders to resolve operational challenges, remove barriers, and drive successful outcomes.
• Support the opening and integration of new clinic locations by coordinating operational readiness activities and implementation plans.
• Analyze trends, performance metrics, and project outcomes to identify opportunities for process improvement and operational efficiencies.
• Serve as a trusted extension of leadership, representing priorities and ensuring execution across the organization

You Should Have:

• Graduate of a Bachelor's degree in Healthcare Administration, Business Administration, or a related field; a Master's degree is required.
• Five or more years of experience in healthcare operations, project management, program management, or a related field preferred.
• Demonstrated experience supporting senior leaders and managing multiple strategic initiatives simultaneously.
• Strong analytical skills with the ability to interpret business data, identify trends, and develop actionable recommendations.
• Exceptional written and verbal communication skills with the ability to present information to diverse audiences.
• Proven ability to build collaborative relationships and influence stakeholders across multiple levels of an organization.
• Experience leading projects, coordinating cross-functional teams, and driving results in a fast-paced healthcare environment.

 Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Senior Operations Program Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.