Senior Outreach & Engagement Case Manager

Senior Outreach & Engagement Case Manager

The Senior Outreach and Engagement Program provides assessment and case management services to at-risk older adults (55 and older) by utilizing proactive approaches to identify, engage, and refer seniors for various individually tailored community treatment options. Services include education, support, counseling, referrals to senior service networks, and referrals for treatment. The program goals are to provide the services in a person-centered, strengths-based, culturally sensitive manner that reduces substance misuse, stabilizes behavioral health symptoms, and improves quality of life, while assisting the older adult with remaining integrated in the community in the least restrictive setting possible.

Full-time/Non-Exempt

Pay rate begins at $24.00

QUALIFICATIONS

Bachelor’s Degree in Human Services or related field preferred. Must have proven clinical, verbal, and written communication skills. Must be able to work independently and in the community. Ability to speak Spanish preferred.

Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.

Valid Driver’s license required.

BENEFITS

• 4 Weeks of PTO that increase with years of service
• 11 Paid Holidays
• Medical & Dental Insurance - with large employer-paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• 403(b) Retirement Plan with employer match
• Tuition Reimbursement
• Tuition Discounts at participating schools
• Public Service Loan Forgiveness (PSLF)
• NHSC Federal Loan Repayment (for approved sites)
• Employee Assistance Programs (EAP)
• 2 Gym Membership Options

AGENCY OVERVIEW 

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive

KEY RESPONSIBILITIES

• Assess clients by identifying and evaluating individual strengths, weaknesses, problems, and needs for the development of an individualized service plan.
• Develop service plans with clients by identifying and ranking problems needing resolution; establishing reasonable and achievable goals; determining a recovery process and resources to be used; and initiating discharge planning.
• Assist clients in gaining access to services, medical, social, educational, vocational, housing, and other services essential to meeting basic human needs and achieving optimal quality of life and community living.
• Advocate for clients in various systems to assure quality treatment and equity of care.
• Provide crisis prevention and intervention by identifying and helping clients to identify triggers for and/or symptoms of relapse, and early intervention to prevent further setbacks.