Senior Parking Enforcement Representative

Senior Parking Enforcement Representative

Salary

$61,314.24 - $72,822.46 Annually

Location

City of Pasadena, CA

Job Type

2025 - REGULAR FULLTIME 40+ HRS A WK

Job Number

27-034

Department

Transportation

Division

Parking Enforcement

Opening Date

09/03/2026

Closing Date

9/17/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

The City of Pasadena Department of Transportation is seeking an individual with seasoned parking enforcement experience to fill one full-time Senior Parking Enforcement Representative position. The Parking Division operates and manages over 1,200 metered on-street spaces and T.O.D.P.E.K. parking meters throughout the City. The Senior Parking Enforcement Representative will assist with oversight of on-street parking, enforce applicable parking regulations by foot, bicycle or motor vehicle, and function as a lead to the Parking Enforcement Representatives.

The ideal candidate should possess excellent customer service skills, strong work ethic, and experience utilizing a vehicle to enforce parking ordinances. The individual shall have the ability to independently learn and apply Pasadena Municipal Codes (PMC) and California Vehicle Codes (CVC), work directly with the public, be flexible, and interface with other enforcement, police, and City personnel. The successful candidate will possess excellent leadership skills, interpersonal skills, and conflict resolution skills to exercise a great deal of tact and diplomacy in handling highly confrontational situations on a regular basis.

Essential Functions

The following list represents some of the essential functions of this position. For more detailed information, please review the Senior Parking Enforcement Representative job description.

• Addresses citizen questions and complaints about municipal parking regulations, requirements, policies, citations, and citation appeal procedures.
• Approves and processes overnight parking permits and other temporary parking exemptions.
• Authorizes, coordinates, and conducts towing of improperly parked vehicles.
• Identifies and reports hazardous driving or parking conditions.
• Identifies vehicles that have been parked beyond the legal time limit.
• Inspects parking conditions.
• Occasionally directs traffic.
• Patrols an assigned area including streets, alleys, and municipal parking lots.
• Prepares brief reports describing unusual problems or incidents relating to parking or traffic control.
• Provides information and gives directions to the public.
• Provides lead responsibilities in directing and assigning parking enforcement representatives, including establishing work schedules and patrol area assignments, and completing attendance and performance reports.
• Tracks, summarizes, and reports citation developments and trends, including the number, type and location of parking citations issued.
• Trains staff in how to conduct parking enforcement. Provide remedial or refresher training as needed.
• Works closely with contracted enforcement staff/contract manager.
• Writes and issues notices of violations for vehicles parked in an unsafe or illegal manner for all parking time zones.

COMPETENCIES

The following list represents the core competencies needed for success in this position.

• Attention to Detail focuses on the details of work content, work steps, and final work products.
• Decision Making chooses optimal courses of action in a timely manner.
• Handling Conflict manages interpersonally strained situations.
• Leadership guides and encourages others to accomplish a common goal.
• Oral Communication engages effectively in dialogue.
• Self-Management shows personal organization, self-discipline, and dependability.
• Teamwork collaborates with others to achieve shared goals.

Qualification Guidelines

Minimum qualifications:

• Graduation from high school or G.E.D. equivalent and
• At least two years of full-time experience in parking enforcement with frequent direct contact with the public.
• Must possess a valid California Class C drivers license and comply with the Citys Motor Vehicle Safety Policy during the course of employment.

Desired qualifications:

• Experience as a lead person over staff is highly desirable.
• Individuals who possess three (3) years or more of experience in parking or code enforcement; or related enforcement experience will be deemed most qualified.

Selection process:

The selection process will consist of any combination of training and experience evaluation, a written examination, performance exam, panel interview, and/ or department-level interview.

Vacancy information:

There is currently one vacancy in the Parking Division of the Department of Transportation. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Special Requirements

Must possess a valid California Class C drivers license and comply with the Citys Motor Vehicle Safety Policy during the course of employment.

A Senior Parking Enforcement Representative must be available to work nights, evenings, holidays and/or weekends as assigned by the department.

The employee is frequently required to lift up to 25 pounds unaided.

Retirement:

The City of Pasadena contracts with the California Public Employees' Retirement System (CalPERS) to offer a defined benefits program for eligible employees.

"New" CalPERS members are subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and receive the following benefit formula: 2% at 62

"Classic" members of CalPERS receive the following benefit formula: 2.5% at 55

Deferred Compensation:

The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.

Health Insurance: *

The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).

Other Benefits include: *

• Dental Insurance (HMO and PPO plans offered)
• Paid leave (holidays, sick leave, vacation leave)
• City-paid Life insurance
• Voluntary vision, life, accident, critical illness and long- term disability insurance
• Medical & Dependent Care Flexible Spending Accounts
• Free Employee Assistance Program
• Employees participate and pay into EDD's state disability insurance/paid family leave program
• These benefits may vary for employees whose FTE is less than .75 or work less than 30 hours per week.

01

To further assist us with reviewing your qualifications, please answer the following questions. Please complete all sections of this form truthfully and completely. Your responses will be validated if you are considered one of the most qualified applicants. . Although resumes will be accepted and evaluated, this form must be completed if the application is to be considered valid. Your responses should be clearly described in your application work history experience. "See resume" is not a valid response. Please select yes to reflect that you have read and understand this statement.

• Yes
• No

02

What is your highest level of education achieved?

• High School diploma or equivalent
• Some college
• Associates degree
• Bachelors degree
• Masters or advanced degree

03

What best describes your full-time years of experience working in parking, code or other related enforcement with frequent direct contact with the public?

• None, but willing to learn.
• Less than 2 years of experience.
• 2 years of experience.
• More than 3 years of experience of experience.

04

Select the level of proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.

• No Proficiency: No knowledge or ability
• Basic: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memos, and informal reports. A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.
• Intermediate: This level of skills is required in order to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements.
• Advanced: This level of skills is necessary in order to use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros. A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

05

Please indicate the types of violations you have enforced/cited. (check all that apply). If you do not have this experience, please select "N/A".

• California Vehicle Codes
• Municipal Codes
• Ordinances
• Rules, Regulations, and/or Policies
• Statutes
• N/A

06

In reference to the above question, please list EACH organization where you gained experience in enforcing rules and regulations. If you do not have this experience, please enter "N/A".

07

This position requires possession of a valid Class C California Drivers license. At the time of applying, do you meet this requirement?

• Yes
• No

08

This position requires that you be willing and available to work evenings, nights and/or weekends. Are you able to do so?

• Yes
• No

09

What best describes your years of experience working in a lead or supervisory role as it relates to the Senior Parking Enforcement Representative.

• Less than 1 year of full-time experience.
• 1-2 years of full-time experience.
• 2-3 years of full-time experience.
• 3-4 years of full-time experience.
• 4 or more years of full-time experience.

Required Question

Employer City of Pasadena

Address 100 N. Garfield Ave., Rm S135

P. O. Box 7115

Pasadena, California, 91109-7215

Phone (626) 744-4366

(626) 744-4366

Website http://www.cityofpasadena.net/humanresources