Senior Payroll Systems Specialist

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaii. 

Job Description

As a Senior Payroll Systems Specialist, you will provide technical support for Payroll, Time & Attendance, and Scheduling systems, lead user training, troubleshoot system issues, and partner with departments to improve workflows, reporting, and system performance. This is a fully remote position that will support the East Hawaii Region.

Key Responsibilities

• Provide technical support for Payroll, Time & Attendance, and Scheduling systems, ensuring payroll deadlines are met and system issues are resolved efficiently.
• Maintain system configuration, user security, interfaces, and equipment while coordinating software updates, testing, and system enhancements.
• Train managers, supervisors, timekeepers, and employees on Payroll, Time & Attendance, and Scheduling systems through onboarding, annual education, and ongoing support.
• Perform system audits, analyze payroll and interface data, generate reports, and identify opportunities to improve payroll processes and operational efficiency.
• Coordinate with Payroll, Human Resources, Information Technology, and other departments to resolve system issues and ensure accurate data integration across systems.
• Develop and maintain user documentation, standard operating procedures, backup plans, and communication regarding system updates, outages, and process improvements.

Minimum Qualifications

• Bachelor's degree from an accredited four-year college or university. Relevant administrative, analytical, technical, or professional experience may substitute for education on a year-for-year basis.
• Three and one-half (3½) years of progressively responsible information technology experience involving systems analysis, software applications, database management, security administration, troubleshooting, or systems support.
• Demonstrated knowledge of information technology principles, computer hardware and software, operating systems, and business application support.
• Supervisory aptitude or demonstrated leadership potential.
• No certification or licensure required.
   

Preferred Qualifications

• Four (4) years of professional experience in payroll processing, payroll systems administration, payroll analysis, or professional auditing.
• Experience supporting Payroll, Time & Attendance, and Scheduling software in a healthcare or large organizational environment.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities and meet payroll deadlines.
• Excellent communication and training skills with the ability to develop user documentation, conduct system training, and collaborate effectively with staff at all organizational levels.

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen.  The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request. 

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.