Senior People Operations Partner

Delta Faucet Co

Jackson, TN

JOB DETAILS
SALARY
$76,400–$120,010 Per Year
SKILLS
Business Administration, Coaching, Communication Skills, Corporate Law, Customer Satisfaction, Detail Oriented, Distribution Services, EEO Regulations, Employee Relations, English Language, Genetics, HRIS/HRMS, Human Resources, Human Resources Processes, Interpersonal Skills, Leadership, Lean Manufacturing, LinkedIn, Maintenance - Plumbing, Manufacturing, Manufacturing Operations, Medical Conditions, Microsoft Office, Military, Non-Profit Funding, Onboarding, Operations Management, Operations Processes, PHR (Professional in Human Resources), Problem Solving Skills, Process Improvement, Regulatory Compliance, Society for Human Resource Management (SHRM), Spanish Language, State Laws and Regulations, Sustainability, Team Lead/Manager, Willing to Travel
LOCATION
Jackson, TN
POSTED
30+ days ago

At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

As a Senior People Operations Partner at the Jackson, Tennessee manufacturing and distribution facility, you'll be at the heart of our mission to create a thriving, inclusive, and high-performing workplace. In this dynamic onsite role, you'll remain the go-to HR partner for our hourly workforce\u2014championing employee experience, driving talent processes, and ensuring operational excellence across all shifts while taking on more complex HR responsibilities and site-level initiatives.

You'll collaborate closely with site leadership and team members to shape a positive work environment where people feel heard, supported, and empowered to grow. From leading recruitment efforts to resolving advanced employee relations matters with care and professionalism, your work will directly impact the culture and success of our manufacturing operations.

This role reports to the People Operations Manager and offers an opportunity to make a meaningful difference every day\u2014while expanding your HR expertise in a fast-paced, hands-on environment.

Responsibilities

  • Lead the hourly talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants; collaborate with departmental Group Leaders to understand skills and competencies required for openings.
  • Promote positive and inclusive employee experience by supporting development and implementation of site communication, engagement, and retention plans, along with community involvement activities.
  • Drive hourly onboarding, performance, and training activities; administer service award and recognition programs, job change, and separation processes.
  • Ensure consistent application and execution of HR programs and processes across all shifts.
  • Ensure career and life cycle changes are accurately completed in the HRIS.
  • Investigate and resolve complex employee relations matters; advise and coach site leadership on appropriate resolution strategies and serve as an escalation point for sensitive cases.
  • Lead site-level HR projects focused on compliance, process improvement, and employee engagement.
  • Support and apply lean manufacturing and central distribution programs and actions.
  • Dedication and flexibility to support employees across three shifts and applicable locations.
  • Domestic travel up to 10%.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field required.
  • Minimum of 5 years of HR experience, preferably in a manufacturing or industrial environment.
  • PHR, SHRM-CP, or SHRM-SCP certification strongly preferred.
  • Proficient in Tennessee labor laws and multi-state compliance requirements.
  • Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
  • Proven ability to handle confidential information with discretion and professionalism.
  • Experience supporting multi-shift operations and hourly employee populations.
  • Demonstrated ability to lead HR projects and manage competing priorities in a fast-paced environment.
  • Skilled in Microsoft Office; experience with HRIS and communication platforms preferred.
  • Strong problem-solving and decision-making abilities with attention to detail.
  • Ability to influence and coach leaders to drive positive employee outcomes.
  • Passion for fostering an inclusive, engaging, and high-performance workplace culture.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

  • Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
  • Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Shift 1 (United States of America)

Full time

Hiring Range: $76,400.00 - $120,010.00

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

About the Company

D

Delta Faucet Co

At Delta® Faucet, we’re dedicated to transforming the way people experience water. You’ll find a smart, inventive spirit to our products. Our innovative faucets with Touch2O® technology turn on and off with just a touch, which makes life easier when hands are messy. Then there’s our H2Okinetic® shower technology that gives you the feeling of more water without using more. And now, there’s our ingenuous new Temp2O shower technology – with a water-powered LED display that shows you the water temperature before you get in. In every product we make, it’s easy to see what Delta® can do.

A worldwide leader in faucets, toilets, bathing and related accessories, Delta Faucet is proud to be a division of Masco Corporation. Delta Faucet Company is the largest manufacturer of residential and commercial faucets and related accessories in the United States. Our brands include Delta®, Brizo™, Delta Commercial and Peerless®, all offering a combination of stylish looks and unmatched quality at a variety of price points.

Headquartered in Indianapolis, Indiana, Delta Faucet was founded in 1954, and has manufacturing facilities in Greensburg, Indiana; Jackson, Tennessee; Morgantown, Kentucky; Panyu, China; and Ontario, Canada. Our global expansion strategy is supported by sales offices in New Delhi, India; São Paulo, Brazil; Mexico City, Mexico; Dubai, UAE; and Kuala Lumpur, Malaysia.

Delta Faucet appreciates the competitive advantage of our people. We look for those unique individuals who share our desire to innovate and have a passion for our customers. For more information about Delta Faucet and all of our brands, please visit our company website at www.deltafaucetcompany.com.

Delta Faucet is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of and will not be discriminated against on the basis of gender, sexual orientation, gender identity, race, color, ethnicity, national origin, religion, age, veteran status, disability status, genetic information or any other protected category.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Personal and Household Services
FOUNDED
1954
WEBSITE
https://www.deltafaucet.com/