Senior Performance and Change Analyst

Puget Sound Energy, Inc

Bothell, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Alternative Energy, Analysis Skills, Best Practices, Broadband, Business Growth, Business Plan, Business Processes, Business Strategy, Business Support, Business Transformation, Change Management, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Data Analysis, Data Science, Documentation, Emergency Response, Energy Efficiency, Leadership, Maintenance Services, Management Consulting, Management Strategy, Mentoring, Multitasking, Operations Management, Operations Processes, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Performance Tuning/Optimization, Power BI, Presentation/Verbal Skills, Process Improvement, Project Management Software, Project/Program Management, Regulatory Compliance, Reporting Dashboards, Requirements Management, Safety Compliance, Safety Standards, Strategic Planning, Team Player, Time Management, Wireless Communications

LOCATION

Bothell, WA

POSTED

30+ days ago

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE'sNew Product Developmentteam is looking for qualified candidates to fill anopenSenior Performance and Change Analystposition!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job Description

Do you want to play a key role in a highimpact organization that supports PSE's mission to deliver clean, reliable, and affordable energy to our customers? The Pole Services organization is seeking someone who will leverage data to drive growth, improve performance, and optimize operations across the business.

Pole Services is a profitandloss center within PSE that manages street and area lighting installation and maintenance services, and coordinates thirdparty attachments of communication and other devices to PSE's poles. The organization plays a critical role in supporting customers' evolving needs, including smartcity initiatives, wireless network, internet broadband, and on-the-pole electric vehicle charging stations.

In this role, you will lead the development and maintenance of Power BI dashboards for multiple teams and functions within Pole Services. You will partner closely with stakeholders to design effective tools and reporting solutions that enable the leadership team to monitor, manage, and enhance operational performance. You will also develop clear documentation for processes, tools, and data workflows.

To be successful, the candidate should be ready to identify, plan, and manage business performance initiatives and apply methodologies that support business transformation and organizational change. A strong understanding of endtoend business processes-and the ability to use process improvement techniques to analyze inputs, outputs, and workflow dynamics-will be essential. The ideal candidate will apply and model best practices for driving measurable performance outcomes while mentoring others. Finally, the ability to create and implement effective changemanagement plans that reduce resistance and support adoption will be highly valuable in this role

Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

Works with leadership and business areas to evaluate requirements, develop and present strategic and tactical recommendations and may implement data driven decisions and strategies.
May mentor staff and other team members:

May provide input on performance reviews.
Provides coaching, direction and support to team members in order to achieve employee, business and customer results.

Trains, mentors, coaches and challenges leaders, project sponsors/champions, project team members and all employees in the use of various organizational change management strategies and techniques to raise awareness and desire of effective planning and execution throughout the organization.
Participates in emergency response efforts as needed.
Performs other duties as assigned

Minimum Qualifications

Bachelor's degree in business, engineering or technology; or equivalent combination of relevant education and/or experience.
5 years' experience leading and utilizing process improvement or change management techniques/tools.
Demonstrated passion for continuous improvement.
Ability to work effective to tight deadlines in a fast paced environment on multiple projects.
Ability to take initiative and work both independently and as a part of a team to drive results.
Strong coaching and influencing skills.
Experience managing small projects and teams to achieve a business need.
Excellent communication skills at all levels with the ability to present information in a professional manner.
Ability to prepare and present to the director/executive level.
Ability to influence others and move toward a common vision and/or goal.

Desired Qualifications

Graduate degree/coursework
Experience/certification in both structured and informal process improvement or change management methodologies.
Experience in large-scale organizational change efforts.
Knowledge of project management methodologies and applications.
Knowledge of change management methodologies and applications.
Demonstrated ability to influence without authority.
Experience facilitating.
7+ years of experience in data science, analytics, management consulting, or business transformation role.
Demonstrated success leading data-driven transformation initiatives that changed how a business operates.
Highly collaborative; thrives in cross-functional environments.
Self-directed and comfortable operating in ambiguous environments.
Experience partnering with business leaders to shape strategy and influence decisions.
Proven ability to move from ambiguous problem statements to structured, measurable solutions.
Success proactively identifying opportunities to drive business growth.
Willingness to learn new systems and processes.
Embody PSE's values: We all have a voice. We do what's right. We have each other's back.

Additional Information

Please note: this job posting isone of twothat will be used to advertise andfill only one vacancy at the Senior Performance and Change Management or Performance and Change Management Principal level depending on the most qualified applicant across the two job openings posted. Only apply to one of the two job openings based on which level best matches your work experience.

At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.

The pay range for this position is$94,300.00-$156,900.00, and this position is eligible for annual goals based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

About the Company

Puget Sound Energy, Inc

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