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Senior PMT, Last Mile Delivery Automation

Amazon.com Inc
  • Bellevue, WA
    28 days ago

    Job Description

    We are building the next generation of Amazon's last-mile delivery network, where autonomous systems-both delivery robots and autonomous vans-operate as a coordinated, scalable fleet. This role owns the Data Foundation product charter, defining how we collect data, process data for training models. You will own definition and build out of metrics which measure success on parameters such as safety, quality of deliveries by robots and cost to serve for the program.

    As a Senior PMT, you will define and drive the end-to-end product strategy for data capture, processing and reporting. You will operate at the intersection of robotics, logistics, and large-scale distributed data management systems.

    Key job responsibilities

    Define data models for capturing data from live operations, simulations.

    Identify missing data elements and create roadmap for capturing missing elements.

    Define metrics to drive decision making on safety, quality and cost to serve.

    Define and track key metrics such as delivery success rates, intervention rates, cycle time impact, and operational efficiency.

    Coordinate across multiple teams including robotics (hardware and autonomy), Last Mile Tech (routing, driver apps), station operations, fleet, and customer experience.

    Translate field learnings into product and process improvements, closing the loop between pilots and roadmap.

    Build mechanisms to inspect system performance across pilots and early deployments.

    Communication & Stakeholder Management

    Communicate program status, risks, and trade-offs clearly to senior leadership.

    Write concise updates and drive alignment across technical and non-technical stakeholders.

    Influence decisions across teams without direct authority.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Automationunmatched
    • Customer Experienceunmatched
    • Data Collectionunmatched
    • Data Managementunmatched
    • Data Modelingunmatched
    • Data Processingunmatched
    • Distributed Computingunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Metricsunmatched
    • Process Improvementunmatched
    • Product Strategyunmatched
    • Roboticsunmatched
    • Safety/Work Safetyunmatched
    • Truck Driverunmatched
    • Vehicle Fleetsunmatched

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