Senior Pre-Sales Solution Engineer - West Coast

DTEX Systems

(Multiple States)

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Access Control, Amazon Web Services (AWS), Analysis Skills, Artificial Intelligence (AI), Automation, Best Practices, Cloud Computing, Communication Skills, Computer Security, Cross-Functional, Customer Acquisition, Customer Relations, Customer Support/Service, Customer/Consumer Behavior, Debugging Skills, Documentation, Endpoint Security, Enterprise Sales, Environmental Impact, Financial Trend Analysis, Forensic Science, GCP (Good Clinical Practices), Government Organizations, Information/Data Security (InfoSec), K Virtual Machine (KVM), Knowledge Base, Leadership, Legal, Linux Operating System, Market Trend Analysis, Marketing, Meet Sales Quota, Metadata, Microsoft Windows Azure, Microsoft Windows Server, Network Security, Partner Sales, Policy Evaluation, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Demonstration, Product Engineering, Product Management, Purchasing/Procurement, Python Programming/Scripting Language, Request for Proposals (RFP), Return on Investment (ROI), Revenue Growth, Revenue Planning, Risk, Risk Management, Sales, Sales Closing Skills, Sales Cycle, Sales Prospecting, Sales Strategy, Sales Support, Sales/Support Engineering (SE), Security Analysis, Security Information and Event Management (SIEM), Security Infrastructure, Simulation, Solution Sales, Strategic Planning, System Architecture, Team Player, Technical Analysis, Technical Leadership, Technical Sales, Technology White Papers, Telemetry, Test Scenario, Trend Analysis, Use Cases, VMWare ESX/ESXi, White Papers, Willing to Travel

LOCATION

(Multiple States)

POSTED

3 days ago

Brief Description
As part of the DTEX Systems Architecture and Solutions Engineering organization, the Senior Solutions Engineer (SE) is a technically sophisticated role combining deep security expertise with strategic sales engineering capabilities. The SE will lead technical discussions with prospective customers, deliver compelling product demonstrations, conduct threat analysis and forensics, and manage technical evaluations (POVs) to successful conclusions. This role requires hands-on technical expertise in endpoint security, cloud platforms, and threat simulation, coupled with the ability to translate complex technical concepts for various stakeholders. The Senior Solutions Engineer provides comprehensive pre-sales and post-sales support to DTEX Systems customers, partners, and sales team members while contributing to the broader SE team's technical collateral and knowledge base.

Success in This Role
In this position, you'll thrive as an independent thinker and self-starter who understands that driving sales and revenue requires proactive leadership and strategic thinking. You'll be expected to assess your territory's unique needs and develop effective plans to achieve revenue goals through your own initiative.
Success in this role means identifying opportunities and acting independently, without waiting for direction. You'll need to be comfortable recognizing needs and executing solutions proactively, whether that means conducting independent outreach, participating in marketing events, leveraging your professional network, or contributing to the SE team's collective knowledge base.
Your contributions will include developing and updating pre-sales materials, creating SE enablement videos, maintaining technical collateral and white papers, and ensuring our SE toolbox remains current and effective. The most successful candidates in this role consistently demonstrate the ability to balance independent action with team collaboration, always keeping revenue goals and customer success at the forefront.

Core Sales Engineering Responsibilities:

Drive and own the complete POV lifecycle from scoping through execution and closure, ensuring successful delivery of customer-specific use cases and measurable outcomes
Prepare comprehensive post-POV analysis and reports that highlight DTEX's unique value for multiple stakeholders, demonstrating clear ROI and security posture improvements
Effectively communicate complex technical concepts across all organizational levels and personas (IT, Security, HR, Legal, etc.)
Work with sales team to develop comprehensive sales and customer support plans
Act as trusted advisor during presales solution design and implementation
Coordinate with cross-functional groups (Sales, Customer Success, Engineering, Marketing, Product Management, etc.) for customer opportunities
Travel within designated region
Create and maintain SE team resources:
- Enablement videos
- Demo scenarios
- Technical collateral: E.g., Documentation / Whitepapers, etc.
- Contribute proactively to strengthening the team's collective capability

Technical & Analytical Responsibilities:

Conduct regular customer assessments to evaluate policy effectiveness to assure value is being realized
Research and analyze emerging threat trends and patterns
Test and simulate insider risk use case scenarios to strengthen DTEX solution capabilities
Evaluate new version enhancements by researching the latest trends
Proactively identify and communicate platform improvement opportunities to cross-functional teams
Recommend process and product improvements, report bugs, raise features requests, etc.
Monitor and interpret emerging AI‑related risks and their impact on insider threat, data protection, and user behavior
Evaluate how customer adoption of AI tools (agentic workflows, copilots, automation platforms) influences security posture and POV success criteria
Provide feedback to Product and Engineering on opportunities to enhance AI‑related detections, governance guidance, and customer best practices

Technical Skills & Experience

Comprehensive understanding of Insider Risk Management (IRM):
- Deep knowledge of insider risk scenarios and mitigation strategies
- Experience with IRM platforms and competitive solutions
- Understanding of IRM buyer personas and their unique challenges
- Familiarity with IRM market trends and competitive landscape
Deep technical knowledge with 5+ years’ experience with:
- Cloud platforms (Azure / AWS / GCP)
- Endpoint / Network / System Security
- DLP, UAM and UBA
- SIEM platforms and integration
- Metadata systems
- CASB
Foundational AI Security & Governance Awareness:
- Understanding of the emerging threat landscape related to agentic AI and AI‑assisted user behavior
- Awareness of how AI tools impact enterprise environments, including data protection, governance requirements and access-control considerations
- Familiarity with responsible AI usage concepts and enterprise AI governance frameworks
- Ability to discuss AI‑related risks, controls, and use cases with both technical and non‑technical stakeholders
- Experience using AI tools (coding assistants, copilots, automation agents) to improve efficiency is a strong plus

Deep understanding of MITRE ATT&CK framework, Lockheed Martin Kill Chain, and variants

Ability to maintain an active lab environment including, but not limited to the following:
- Virtual Environments (KVM, ESXi, etc.)
- Windows Endpoints and Servers
- Kali Linux
- Threat simulation capabilities
- Attack scenario testing
- Light Python scripting
Demonstrates commitment to continuous self-education
- Minimum 3 recent courses/certifications within the past 12 months

Professional Competencies:

Enterprise technical pre-sales experience
Self-starter with proven ability to drive revenue goals independently
Demonstrate success in:
- Converting POVs to closed deals and long-term customer success
- Building compelling POV success criteria aligned with business objectives
- Creating POV strategies that accelerate sales cycles
Excellence in:
- Written and verbal communication
- Problem-solving complex technical challenges
- Delivering professional RFI/RFP responses
Proven track record:
- Working with C-suite executives
- Serving as trusted advisor to Enterprise accounts
- Building long-term customer relationships

About DTEX
DTEX is the leader in risk-adaptive security, unifying human, data, and AI risk through a behavioral intelligence platform. Built for enterprise scale, DTEX detects threats early and prevents breaches before they impact the business.

By analyzing how people, data, and AI systems interact, DTEX surfaces early indicators of risk that other tools miss and provides the context needed to act with precision. The platform brings together insider risk management, risk-adaptive data protection, user and entity behavior analytics, user activity monitoring, and AI risk management into a single, cohesive solution.

Organizations and governments worldwide rely on DTEX to protect sensitive data, enable secure innovation, and safeguard trust. With privacy-by-design telemetry and adaptive controls, security teams can reduce risk without disrupting productivity.

Joining DTEX means working on some of the most complex and high-impact security challenges facing enterprises today.

DTEX is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Exact compensation may vary based on skills, experience, and location.
Base salary range (SF Bay Area): $140k-$180k.

About the Company

DTEX Systems

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