Coaching, Communication Skills, Concrete, Construction, Customer Relations, Electricity, Establish Priorities, High School Diploma, Identify Issues, Organizational Skills, Power Outages, Problem Solving Skills, Procedure Development, Process Improvement, Process Management, Quality Control, Regulations, Requirements Management, Training/Teaching
Job description:
" Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
" Typically acts as a lead, coordinating the work of others, but not a supervisor
" Works autonomously within established procedures and practices
" May assign permitting tasks to other team members. Analyzes permitting requirements for complex jobs. Determines permitting required and coordinates permitting process, ensuring timing meets business objectives. Collaborates with others to schedule work to ensure permits are complete.
" Monitors permitting process and troubleshoots and resolves issues.
" Creates and sends notifications to meet regulatory requirements.
" Identifies impact of planned outages on customers. Performs quality control on list of customers for outages and notify other departments of potential risks.
" Creates, updates and monitors design work orders in accordance with established procedures. Resolves or escalates potential issues.
" Designs new processes. Develops and maintains documented processes and implements process improvements
" Serves as a subject matter expert to other employees. May provide training, coaching and feedback.
Job Requirements:
" High school diploma or equivalent
" Preferred: 3-5 or more years in related field
Job Competencies:
" Intermediate knowledge of the electrical distribution system
" Advanced knowledge of the systems used in the department
" Intermediate knowledge of distribution construction processes and procedures
" Working skills in interpreting design sketches
" Advanced knowledge of permitting laws and regulations as they relate to utility operations
" Basic knowledge of right of way
" Working skills in process improvement
" Intermediate skills in customer focus
" Intermediate skills in prioritization and organization
" Intermediate skills in communication
" Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.