Senior Principal Product, Medicaid Claims Transformation

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Gainwell Technologies is seeking a Senior Principal Product, Medicaid Claims Transformation, to lead Medicaid claims-related product domains as part of the transformation of our core adjudication products. This role is for a product leader who can combine deep Medicaid domain expertise, modern product management practices, and executive-level influence on shape platform strategy and turn complex payer and program needs into product direction.

The Senior Principal Product, Medicaid Claims Transformation will own domain strategy and outcomes across one or more claims-adjacent domains, including member, provider, benefits, clinical, and finance. The role will partner across product, engineering, architecture, operations, client-facing teams, and business stakeholders to modernize how Gainwell defines, builds, measures, and evolves core Medicaid capabilities.

Your role in our mission

• Define portfolio-level product direction for Medicaid claims-related domains, connecting member, provider, benefits, clinical, and finance capabilities into a coherent transformation roadmap.
• Shape enterprise product strategy for core adjudication modernization, including platform direction, domain boundaries, operating model implications, and investment priorities.
• Lead cross-division alignment around product portfolio decisions, strategic tradeoffs, sequencing, and measurable transformation outcomes.
• Assess the current product portfolio, workflows, domain dependencies, technical constraints, client needs, market forces, and Medicaid policy realities to identify the highest-value transformation opportunities.
• Use portfolio frameworks, organizational assessments, product economics, data, and market insight to evaluate opportunities and guide executive decisions.
• Partner with product, engineering, architecture, operations, delivery, client-facing, growth, and executive stakeholders to align strategy with scalable execution.
• Set product standards and operating rhythms that strengthen discovery, prioritization, road mapping, measurement, and decision quality across multiple product teams.
• Influence enterprise transformation choices involving legacy capabilities, platform modernization, interoperability, data, automation, workflow redesign, and domain ownership.
• Build clear narratives for executives and senior stakeholders, including portfolio direction, transformation rationale, investment tradeoffs, and progress against outcomes.
• Provide thought leadership and coaching to product leaders and cross-functional partners, raising product maturity across the organization.

What were looking for

• 12+ years of experience in Product Management, Software Development, Consulting, Technical Support, Business Analysis, and Data Analysis, with a proven ability to drive product strategy, innovation, and business outcomes.
• Healthcare industry experience required, including Medicaid or Medicare programs, with a strong understanding of payer operations, claims processing, regulatory requirements, and healthcare technology solutions.
• Deep expertise in Product Systems Design, Customization Strategies, and Integrating Software and Technology Solutions, with a strong understanding of Technology Architecture, Mainframe Environments, Scheduling Software, and Related Enterprise Technologies.
• Experience partnering with clients and stakeholders to translate business, technical, and data requirements into scalable product solutions, leveraging software development tools, methodologies, and best practices.
• Demonstrated strengths in Product Development Methodologies, Strategic Planning, Analytical Problem Solving, Decision Making, and Prioritizing Initiatives in Complex Environments. Experience with AI product use cases, solution design, and the application of artificial intelligence technologies to enhance business and product outcomes is preferred.

What you should expect in this role

• Fully remote opportunity with the option to work anywhere within the United States
• Opportunities to travel through your work (0-10%)
• Willingness to work a flexible schedule to accommodate business needs and travel as required
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting is September 30, 2026

The pay range for this position is $126,700.00 - $181,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.