Senior Product Designer

About Faro Health

Faro Health is transforming how clinical trials are designed. Our software helps life sciences organizations build better studies by combining clinical expertise with modern technology and artificial intelligence. We help research teams design more efficient protocols, reduce trial complexity, and bring new therapies to patients faster.

We believe artificial intelligence should help experts make better decisions, not replace them. Our products support clinical teams throughout the study design process, giving them the information and tools they need to work more efficiently and with greater confidence.

Faro is a mission driven company seeking exceptional people who share our passion for improving drug development and patient outcomes. We foster a collaborative, inclusive culture that values curiosity, ownership, and continuous learning. We offer competitive

compensation and benefits, generous vacation and parental leave, flexible working arrangements, and a hybrid work environment. Employees based in San Diego split their time between home and our headquarters, while remote employees regularly join us for team events and in person collaboration.

About the Role

As a Senior Product Designer, you will lead the design of products used by clinical scientists, medical writers, and clinical operations teams to design and author clinical trials.

You will work closely with Product Managers, Engineers, Clinical SMEs, and the Data Science team to understand customer problems and turn them into simple, intuitive experiences. This role goes beyond creating attractive interfaces. You'll help define how

customers interact with intelligent features, collaborate with AI, and complete complex work with greater speed and confidence.

This is a senior individual contributor role with significant influence over the direction of our products and the experience our customers have every day.

Open to candidates who currently reside in San Diego, CA or Bay Area, CA.

Key Responsibilities

Design intelligent product experiences

• Design experiences that help customers complete complex clinical workflows more efficiently.
• Create thoughtful interactions that incorporate artificial intelligence in ways that feel natural, transparent, and easy to understand.
• Design experiences for conversational interfaces, document authoring, recommendations, and workflow automation.
• Ensure customers remain in control of important decisions while clearly understanding how recommendations are generated.

Own product design from concept to launch

• Lead the design process from discovery through delivery.
• Turn ambiguous product ideas into clear, usable solutions.
• Create user flows, wireframes, prototypes, and polished designs that are ready for development.
• Develop interaction patterns that can be reused across multiple products.

Partner on product strategy

• Work closely with Product Managers to understand customer needs and shape product direction.
• Participate in customer interviews, usability testing, and product discovery activities.
• Use customer research, product analytics, and feedback to guide design decisions.
• Balance customer needs with business priorities and technical constraints.

Simplify complex workflows

• Design experiences that make sophisticated clinical processes easier to understand and complete.
• Organize large amounts of structured information into interfaces that feel intuitive and approachable.
• Create consistent experiences across document editing, structured data, and collaborative workflows.

Contribute to the design system

• Help evolve Faro's design system and interaction patterns.
• Promote consistency, accessibility, and usability across the platform.
• Partner with Engineering to ensure designs are implemented with a high level of quality.

Collaborate across teams

• Partner with Engineering, Product Management, Clinical SMEs, Customer Success, and the Data Science team throughout the product lifecycle.
• Present design decisions with confidence and support them with customer research and usability principles.
• Mentor designers through design critiques and collaborative problem solving.