Job Description
About Chewy
At Chewy our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We are a team of passionate pet lovers who are customer-obsessed results-driven and committed to building innovative experiences that make pet parenting easier.
Autoship
Chewyssubscription programis one of our most strategic growth engines. It powers millions of recurring deliveries and plays a critical role in customer loyalty retention and long-term value creation.
About the Role
Chewy is looking for a Sr. Product Manager to help shape and deliver the future of subscription commerce at Chewy. The role will be based out of our Seattle or Boston Office.
Asa Senior Product Manager on theAutoshipteam you will own high-impact ecommerce and subscription experiences that directly influence customer engagement retention and revenue growth.
You willwork withcross-functional teams across Engineering Design Analytics Customer Care Operations and Marketing to deliver customer-first solutions at scale.
You willbe responsible foridentifyingthe right problems to solve based on data and customer insights building a clear strategy delivering measurable business impact and continuouslyoptimizing.
This role will focus onoptimizingtheAutoshipmanagement experience to make it simpler more flexible and more intuitive for customers-driving higher engagement reduced churn and long-term subscription growth.
This is an opportunity to build innovative subscription capabilities in a fast-paced high-visibility space that sits at the heart ofChewysbusiness.
WhatYoullDo
Drive Subscription Growth & Retention
Define and execute strategy for keyAutoshipjourneys frequency management payment resilience flexibility cancellation mitigation.
Identifyattrition drivers and deliver scalable solutions that increase engagement and reduce churn.
Build and prioritizea data-informed roadmap aligned to growth goals.
Lead End-to-End Product Execution
Own the product lifecycle from discovery through experimentation launch and iteration.
Define KPIs lead AB testing and translate insights into clear product requirements.
Partner closely with Engineering Design and Analytics to deliver high-quality solutions.
Deliver Measurable Impact
Improve conversion retention adoption and lifetime value metrics.
Move quickly while grounding decisions in data and customer insights.
Take full ownership of results including post-launch monitoring and optimization.
Navigate Complexity & Influence
Develop deepexpertiseinChewysecommerce and subscription ecosystem.
Align cross-functional stakeholders and simplify complex workflows.
Communicate strategy and results clearly to leadership and champion the customer at every step.
WhatYoullBring
Required Experience
5&43 years of product management experience in consumer ecommerce or digital platforms.
Demonstratedtrack recordof delivering measurable business results e.g. churn reduction conversion lift revenue impact.
Excellentanalytical skills with experience in experimentation funnel analysis and performance measurement.
Ability to use SQL to get data and develop insights.
Experience leading cross-functional teams in agile environments.
Excellent written and verbal communication skills.
Preferred Qualifications
Experience in high-scale ecommerce environments.
Experience working on subscription-based products recurring revenue models or retention-focused initiatives.
Familiarity with lifecycle optimization.
MBA or equivalent business experience.
What Success Looks Like
You deliver high-impact product improvements that move key subscription metrics.
You build simple scalable solutions to complex problems.
Youoperatewith ownership and accountabilitybefore and after launch.
You balance long-term thinking with fast iteration.
You consistently raise the bar for both customer experience and business performance.
Why Join theAutoshipTeam
Shape the future of subscription commerce at scale.
Work on products that directlyimpactmillions of pet parents.
Partner with high-performing cross-functional teams.
Operate in a fast-paced environment where innovation and execution go hand in hand.
At Chewyyoullhave the opportunity to build meaningful products grow your career and make a lasting impact on the lives of pets and pet parents everywhere.
The base salary range for this role is 141000 - 225500.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work location. In addition this position is eligible for 401k and a new hire and annual equity grant. C08&43 positions may also be eligible for annual bonus.
We offer different types of insurance and benefits such as medicalRx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10 off pet insurance and 20 off at Chewy.com.
Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact CAAR&64chewy.com.
To access Chewy&39s California CPRA Job Applicant Privacy Policy please click here.