Senior Product Manager - Byu-Pathway Worldwide

BYU-Pathway Worldwide provides access to affordable higher education wherever the Church is organized, serving over 75,000 students in more than 190 countries. Working for BYU-Pathway is working for a compelling cause - one that develops disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. The BYU-Pathway culture is fast-paced, innovative, and has elements of both startup and enterprise environments.

We are seeking a Senior Product Manager who will guide one or more strategic technology products for BYU-Pathway. As our technology systems form the virtual campus for online learning, we provide products that help students, instructors, mentors, missionaries, and administrators find joy and success in their efforts. We have a team of product managers and the specific product assignment will depend on the skills and experience of the hired candidate.

The position is located within commuting distance of BYU-Pathway headquarters in downtown Salt Lake City, working hybrid-remote (currently 1-2 days per week in the office).

• Ensure assigned products are driving intended business outcomes for BYU-Pathway's strategic priorities

• Develop a deep understanding of BYU-Pathway business strategy and needs of our customers

• Focus on reducing friction, delighting customers, and improving the customer experience

• Perform all product lifecycle activities for assigned products, including product strategy, discovery, planning, prioritization, guiding development, roadmaps, stakeholder alignment, measuring and reporting, and more

• Mentor less-experienced product managers and add strength to our product management team

• Lead cross-functional product councils, aligning business needs with product plans and resources

• Partner closely with development to deliver new product features effectively and efficiently

• Carefully manage and track an annual product budget

• Identify, measure, and report key product metrics

• Stay current on product alternatives, industry trends, and best practices

• Manage expectations through skillful and transparent communication and collaboration

• Rigorously document key product artifacts including roadmaps, requirements, and backlog

• Drive execution of product work, identifying and eliminating bottlenecks to successful delivery

• Build trust by cultivating relationships, executing with precision, and keeping commitments

• 6+ year successful track record in technology product management

• Bachelor's degree or higher; Master's preferred

• Experience managing and developing enterprise applications (higher ed systems preferred)

• Proven experience shaping product strategy, writing requirements, creating roadmaps, and prioritizing work for development

• Experience managing a significant product budget

• Is naturally proactive, consistently seeking to improve how they accomplish their work

• Is an excellent written and oral communicator

• Extensive experience managing expectations of senior leaders, stakeholders, and customers

• Fluency using product management tools and frameworks

• Formal product management training and/or certifications preferred

• Experience with higher ed systems such as SIS, LMS, CRM preferred

• Experience delivering products for disadvantaged populations in global markets preferred