Senior Product Manager Data & Analytics

Montefiore Medical Center

Yonkers, NY

JOB DETAILS
SALARY
$152,000–$190,000 Per Year
SKILLS
Business Processes, Clinical Support, Community Support, Customer Service Management, Customer Support/Service, Data Analysis, Develop and Maintain Customers, Documentation, Establish Priorities, Genetics, Identify Issues, Information Technology & Information Systems, Leadership, Market Trend Analysis, Mentoring, Military, Needs Assessment, Patient Care, People Management, Performance Analysis, Performance Management, Problem Solving Skills, Product Design, Product Management, Product Reviews, Product Support, Product/Service Launch, Project Tracking, Project/Program Management, Proposal Writing, Resource Management, Sales Prospecting, Service Delivery, Software Development, Software Development Lifecycle (SDLC), Team Lead/Manager, Team Player
LOCATION
Yonkers, NY
POSTED
30+ days ago

City/State:

Yonkers, New York

Grant Funded:

No

Department:

D&A - Data & Analytics

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$152,000.00-$190,000.00

Job Summary

The Senior Product Manager is a subject matter expert in application systems that

support client's clinical or business functions. He/she manages multiple teams and

through Product Managers or Team Leads, manages new application development and

delivery to the client, as well as on-going maintenance per the client Service Level

Agreement.

The Senior Product Manager provides leadership and develops direct reports in

management functions. The Senior Product Manager provides high-level input on

product design and optimization and is responsible for managing the product

infrastructure, monitoring performance and processes, and gathering and implementing

user requirements. He/she oversees the requests for new systems, processes,

enhancements, or other opportunities and suggests alternatives. The Senior Product

Manager provides outstanding client service and contributes to the organization's

mission of utilizing information technology to improve patient care.

Essential Functions

  • Subject matter expert in his/her area of product specialization. Maintains his/her expertise in a product area and understands the affects of market trends on all available products from vendors in marketplace.
  • Provides high-level input on product design and optimization.
  • Provides expert guidance to the team on new solutions and provide management with insight and recommendations on suggested solutions.
  • Provides expert knowledge of the business or clinical function being supported.
  • Manage teams of professionals engaged in providing Product services.
  • Plan the work, delegate effectively and follow up with staff, providing

support and guidance.

  • Responsible for resource allocation within his/her product group, managing assignments, and overseeing work for new implementations

(new system roll-out or new functionality) and maintenance/support of products.

  • Evaluate the team and its members' level of performance, to provide performance management and establish the delivery of top tier services and products to the client.
  • Mentor and identify training needs for team members, ensuring professional development and superior technical expertise.
  • Responsible for staffing decisions and promotion of team members.
  • Oversee and manage projects ranging in size, complexity, and scope.
  • Contribute to the development of scope documents for existing clients, new clients, and prospective clients within area of product knowledge.
  • Develop work estimates by gaining an understanding of the client's business needs and objectives while knowing the capabilities and limitations of the application or system.
  • Oversee the documentation of user requirements and workflow.
  • Manage product requests, reviews requirements and specifications, and works closely with technical teams and end-users to assure high quality.
  • Determine how changes impact the overall system and that of interrelated systems.
  • Evaluate requests for new systems, processes, enhancements, or other opportunities and suggest alternatives if necessary.
  • Communicate regularly with others in the organization that may be affected or need to provide input for a successful integration.
  • Responsible for the design and delivery of product solutions, ensuring that the end product meets the intended needs of the client. Work closely with other teams within the company in order to achieve this.
  • Ensure that changes, modifications, and implementations do not affect product performance or other applications and systems.
  • Oversee the design of workflow for new systems.
  • Ensure systems are performing at satisfactory levels in order to maintain clients' clinical and business processes.
  • Participates in all system go-lives under his/her responsibility. Coordinates with Project Managers responsible for implementations as well as other Product

Managers involved in multi-disciplinary efforts.

  • Regularly speaks with clients to address and troubleshoot high-level issues.

Works closely with the team to deliver high quality customer support.

  • Meet with clients regularly and establishes priorities by working with the Client Executive and end-users.
  • Interface and work with other departments to identify and resolve issues regarding coordinated efforts to deliver client solutions. Allocate team resources to other departments as needed.
  • Performs other related duties as required.

Qualifications

  • BS Required
  • Industry experience either working in or supporting a client community.
  • Managing others including employee selection, performance management, delegation, and motivating and rewarding others.
  • Overall understanding of the application systems development lifecycle.
  • Estimating level of effort for application development activities and writing proposals for work.

#SF-DICE-MIT

#LI-SC

Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About the Company

M

Montefiore Medical Center

About Montefiore Medical Center

Commitment to Excellence

As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.

Enduring Mission and Distinguished History

The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.

From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.

Our Services

We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.

Notable Centers of Excellence

At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.

Advanced Specialty and Surgical Care

We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.

Primary Care

With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.

Providing Care Without Walls

Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.

Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.

Research and Education

Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.

The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.

The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.

Comprehensive Care Management

Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.

Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.

Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.

Learn More

  • Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
  • History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
  • Commitment to the Community – Community health, education and neighborhood development.
  • Leadership – Executives and clinical chairs leading Montefiore’s advancements.
  • Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
  • Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
  • Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
http://www.montefiore.org/