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Senior Product Manager, Fleet Planning and Optimization

Amazon.com Inc
  • Bellevue, WA
    30+ days ago

    Job Description

    At Amazon, we"re working to be the most Customer-centric company on earth. One customer experience that we"re constantly looking to take to a new level is how we fulfill and deliver orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services.

    Amazon is seeking a Senior Product Manager to lead fleet utilization and 3P rental optimization initiatives for our Last Mile delivery network. You will own and drive fleet utilization improvements through structured programs and mechanisms, ensuring Amazon maximizes the value of every vehicle in the network. This means identifying waste in the system, improving upstream and downstream planning and execution, and building accountability mechanisms that drive sustained, measurable results. A critical objective of this role is reducing reliance on 3P paid rentals, which carry a higher cost-per-route than branded vehicles, by ensuring DSPs are fully leveraging their branded vehicle allocations to run routes. The role requires increasing engagement across stakeholders and delivery partners to close utilization gaps and establishing standard operating procedures and compliance tracking across the network.

    Because of the impact, this is a highly visible role with senior leaders and decision makers in Amazon operations. The role will regularly lead business and planning reviews with senior operations leaders. It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach balanced by business judgment to determine the fleet utilization strategy. The role requires the leader to span strategic and tactical issues with ease, and obsess on DSP experience.

    Key job responsibilities

    Own branded fleet capacity planning. Have a long term vision and build an aligned allocation strategy.

    Employ technology and algorithms to build a scalable, logical yet simplified fleet allocation process. Partner with operations, research science and BIE teams to design and build solution and measure results in execution.

    Lead reviews with operations senior leadership on fleet planning.

    Monitor and report on the progress in fleet capacity build and utilization.

    Build a strong partnership with all operations functions to track vehicle deployment, measure, control and respond to any variation.

    Be obsessed with DSP experience by building realistic fleet capacity plans and tracking compliance.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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