Job Description
At Amazon, we"re working to be the most Customer-centric company on earth. One customer experience that we"re constantly looking to take to a new level is how we fulfill and deliver orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services.
Amazon is seeking a Senior Product Manager to lead North America"s vehicle allocation initiatives for our Last Mile delivery fleet. You will be responsible for building the long-term fleet allocation strategy including determining the number of branded vehicles allocated to each DSPs. Because of the impact, this is a highly visible role with senior leaders and decisions makers in Amazon operations. The role will regularly lead business and planning reviews with senior operations leaders. It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach balanced by business judgment to determine the fleet capacity strategy. The role requires the leader to span strategic and tactical issues with ease, and obsess on DSP experience.
Key job responsibilities
- Own branded fleet capacity planning. Have a long term vision and build an aligned allocation strategy.
- Employ technology and algorithms to build a scalable, logical yet simplified fleet allocation process. Partner with operations, research science and BIE teams to design and build solution and measure results in execution.
- Lead reviews with operations senior leadership on fleet planning.
- Monitor and report on the progress in fleet capacity build and utilization.
- Build a strong partnership with all operations functions to track vehicle deployment, measure, control and respond to any variation.
- Be obsessed with DSP experience by building realistic fleet capacity plans and tracking compliance.
Numbers & Facts
| Location | Bellevue, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Algorithmsunmatched
- Business Planunmatched
- Capacity Managementunmatched
- Capacity Strategyunmatched
- Capacity Utilizationunmatched
- Customer Experienceunmatched
- Digital Signal Processing (DSP)unmatched
- Fleet Managementunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Operational Auditunmatched
- Operations Researchunmatched
- Order Deliveryunmatched
- Product Managementunmatched
- Progress Reportsunmatched
- Quantitative Analysisunmatched
- Scalable System Developmentunmatched
- Scientific Researchunmatched
- Vehicle Fleetsunmatched
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