Senior Product Manager, Global by Default (GbD) Compliance Seller Experience, International Seller Services

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Business Growth, Cross-Functional, International Sales, Maintain Compliance, Performance Metrics, Pricing, Product Development, Product Management, Product Programs, Regulations, Regulatory Compliance, Risk, Sales, Sales Communications, Sales Pipeline, Sales Support
LOCATION
Seattle, WA
POSTED
21 days ago

Amazon"s Worldwide Global Selling team builds the products and programs that help sellers grow their business across Amazon"s global marketplace network. Global by Default (GbD) is one of our most ambitious initiatives, eliminating the demand uncertainty, capital risk, and compliance friction that make single-country selling the default for most of the world"s merchants. With GbD, a seller lists once and Amazon handles fulfillment, compliance, pricing, and returns in every market - no per-country setup, no upfront capital commitment. For the first time, global expansion is a starting point, not a project.

We are seeking a strong Senior Product Manager to own the compliance seller experience for Global by Default - the surfaces, workflows, and guidance that make compliance visible, actionable, and as close to invisible as possible for sellers expanding globally. Today, compliance is one of the heaviest burdens sellers face: requirements surface late, remediation is slow, and the cost of navigating market-by-market regulations independently stops many sellers before they start. GbD changes this by making compliance proactive, consolidated, and Amazon-led. Your job is to make that experience real in Seller Central.

You will own how sellers discover their compliance requirements, act on them, track their status across markets, and receive proactive guidance before issues arise - partnering with compliance program teams, NGS, and Global Compliance (GLC) to deliver an experience that is simple, trustworthy, and removes compliance as a barrier to global growth.

Key job responsibilities

  • Own the end-to-end compliance seller experience within GbD including the unified compliance workspace, proactive requirement surfacing, remediation workflows, and status visibility across all enrolled markets
  • Define how compliance readiness is communicated to sellers at every stage of the GbD journey - at listing, during demand-testing, and at graduation - so sellers always know where they stand and what to do next
  • Partner with Global Compliance (GLC), NGS, and product teams to translate compliance infrastructure into seller-facing experiences that are clear, actionable, and low-effort
  • Identify and eliminate compliance experience gaps causing seller confusion, support contacts, or listing suppression using seller research, funnel data, and operational signals
  • Own the seller experience for AI-powered compliance guidance including proactive notifications, consolidated multi-market specs, and automated labeling recommendations
  • Define and own compliance SX KPIs including readiness rates, time-to-remediation, seller effort scores, and listing suppression reduction across GbD programs
  • Represent the compliance seller experience in cross-functional reviews and WBRs, advocating for the seller perspective in every compliance program decision

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles