Impact

Shipt is looking for a Senior Product Manager to lead the evolution of our marketing and merchandising tools. Positioned at the strategic intersection of technology, analytics, and Shipt Media, you will own the core systems that power content and promotions across our entire platform.

As a customer-focused, data-driven and empathetic product leader, you’ll partner closely with engineering, data science, marketing, and operations to build scalable, future-forward internal tooling. Your work will directly empower our internal teams, elevate the user experience, and play a critical role in building and maintaining customer trust. If you are passionate about transforming complex internal workflows into seamless, high-impact customer experiences, we’d love to talk to you.

- Strategic Vision & Roadmapping

• Strategic Ownership: A proven track record of taking complex, ambiguous problem spaces and transforming them into a clear, long-term product vision and a highly prioritized, value-driven roadmap.

• Impact-Focused Execution: A relentless focus on outcomes over outputs. You prioritize ruthlessly based on business value, efficiency gains, and customer trust, ensuring your team is always working on the highest-leverage opportunities.

- Cross-Functional Influence & Stakeholder Management

• Masterful Stakeholder Management: The ability to partner with, align, and deeply understand the diverse needs of multiple business, operations, and technical teams (e.g., Engineering, Data Science, Marketing, and Media).

• Influence Without Authority: Excellent communication and storytelling skills. You can paint a compelling picture of "why" a feature matters, building strong consensus across highly diverse teams to drive forward progress

-Data-Oriented Mindset

• Deeply Data-Driven: You don’t rely on intuition alone. You are analytical, leveraging quantitative data alongside qualitative insights to define product metrics, measure success, and defend your roadmap decisions.

- Team Player Mindset

• Collaborative Team Player: A strong "team-first" mentality. You believe that great products are built through collective effort, actively lifting up those around you, sharing credit, and partnering closely with engineers, designers, and business peers.

Your Responsibilities 

• Own the long-term strategy and execution roadmap for Shipt’s marketing, merchandising, and media tooling, translating complex business needs into high-impact software solutions.

• Ruthlessly prioritize the product backlog based on data, engineering effort, and business value, balancing immediate operational quick-wins with long-term platform scalability.

Requirements

• 5+ years of product management experience, with a couple years ideally in internal tools but not a hard requirement

• Serve as the central point of contact and trusted partner for diverse business units (Marketing, Merchandising and Shipt Media) deeply understanding their workflows and pain points.

• Partner closely with Engineering, Data Science, and Design to translate operational strategies into clear, actionable technical specifications, user stories, and system requirements.

• Define, track, and report on key performance indicators (KPIs) that measure system efficiency, tool adoption, and the down-stream business impact on customer trust and engagement.

Pay Range: $95,800 - $180,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Skills & Education

This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.

Agile Methodology, Content Management Systems (CMS), Product Management, Product Roadmap

 

 

Work Arrangement

To foster connection while offering continued flexibility, hybrid team members have the following in-office expectations:

Hybrid roles in Birmingham, AL typically work in-office at least 2 days per week, with core in-office days on Wednesdays and Thursdays.

Hybrid roles in Minneapolis, MN typically work in-office at least 1 day per week on either Tuesday, Wednesday, or Thursday.

Hybrid roles in San Francisco, CA typically work in-office at least 1 day per week between Monday and Thursday.

Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete thisform. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.