Senior Product Manager

Overview

The Microsoft Device Ecosystem Platform (MDEP) brings Microsoft platform capabilities into a broad device ecosystem. The team works across engineering, product, design, partner, and commercial organizations to define platform direction, translate customer and partner needs into product priorities, and deliver a coherent experience across devices and services.

We are seeking a Senior Product Manager to help shape the overall direction of MDEP. This person will develop and communicate the product strategy, build alignment with key Microsoft platform and service organizations, and establish a clear, durable roadmap that connects customer needs, partner commitments, engineering investments, and business priorities.

The ideal candidate is a systems thinker who can turn ambiguity into a structured product plan, influence stakeholders across organizational boundaries, and balance long-term platform vision with near-term execution. Success will be demonstrated through a broadly understood strategy, a credible outcome-oriented roadmap, solid cross-company alignment, and improved confidence among customers, partners, and internal stakeholders.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define and maintain a clear product vision and strategy for MDEP, including target customers, priority scenarios, differentiated value, and the role of MDEP within the broader Microsoft ecosystem.
• Identify unmet and unarticulated customer needs through direct engagement, quantitative and qualitative analysis, market research, competitive analysis, and partner feedback.
• Use data and responsible AI-enabled methods to analyze customer feedback, identify product opportunities, and inform product scenarios and investment priorities.
• Translate business goals, customer and partner requirements, market signals, and technical opportunities into product principles, requirements, and prioritized investments.
• Frame strategic choices, tradeoffs, and recommendations for leadership with clear assumptions, decision criteria, expected outcomes, and lifecycle costs.
• Own an integrated, multi-release product roadmap that connects strategic themes to capabilities, dependencies, releases, milestones, decision points, and measurable outcomes.
• Create a transparent prioritization process that balances foundational platform work, security and compliance, customer commitments, partner requirements, reliability, product quality, and innovation.
• Partner with engineering, design, and program leaders to define product experiences, connect design decisions to the product vision, and improve the sequencing, readiness, and execution of roadmap investments.
• Lead scenario walkthroughs, early-adopter validation, and reference-configuration exercises to identify system friction, integration gaps, and contingencies before broad adoption.
• Build solid working relationships with relevant Microsoft identity, security, device management, cloud, communications, application, and developer platform organizations.
• Represent MDEP requirements and scenarios in cross-company planning, architecture, and roadmap discussions, clarifying shared ownership, integration boundaries, service dependencies, and experience expectations.
• Identify cross-team dependencies, gaps, and risks early and drive decisions and mitigation plans before they affect commitments, delivery, or customer outcomes.
• Develop a deep understanding of customer, OEM, ODM, developer, independent software vendor, and solution-provider scenarios through direct engagement and collaboration with field and partner teams.
• Partner with Product Marketing, Business Planning, and go-to-market teams to connect product capabilities with release criteria, positioning, value proposition, packaging, monetization, adoption, usage, and retention plans.
• Define success criteria and incorporate product health, security, quality, adoption, partner readiness, customer satisfaction, business impact, and delivery performance into product decisions.
• Provide product leadership throughout the lifecycle, including product definition, development, release, adoption, maintenance, upgrades, and end-of-life planning.
• Communicate strategy, roadmap, priorities, decisions, and changes clearly to executive, technical, business, customer, and partner audiences.
• Lead through influence, resolve competing priorities, and establish operating mechanisms that create clarity and shared accountability across a complex matrixed organization.

Qualifications

Required/Minimum Qualifications:

• Bachelors Degree AND 5+ years experience in product/service/program management or software development.
• OR equivalent experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Product management experience defining product strategy, requirements, and multi-release roadmaps for a platform, service, operating system, device ecosystem, or similarly complex technical product.
• Demonstrated ability to translate customer and business needs into product priorities, tradeoffs, release criteria, and measurable outcomes.
• Experience working across engineering, design, business planning, marketing, field, support, and partner organizations.
• Solid technical judgment and the ability to engage credibly in architecture, platform integration, security, reliability, quality, and service-dependency discussions.
• Experience using customer research, market analysis, competitive insights, product telemetry, and business data to guide product decisions.
• Experience with device platforms, Android-based ecosystems, enterprise device management, identity, security, cloud services, or partner-led hardware and software solutions.
• Experience taking a product, feature, or experience from definition through launch and adoption.
• Experience improving product and business metrics for a product in market, including adoption, usage, customer satisfaction, retention, or revenue.
• Experience identifying opportunities that differentiate a product or disrupt an established market.
• Experience managing complex roadmaps with significant dependencies across independently owned Microsoft products or services.
• Experience working directly with OEMs, ODMs, independent software vendors, developers, or enterprise customers.
• Experience with product commercialization, positioning, packaging, licensing, monetization, and go-to-market planning.
• Experience applying AI-enabled analysis or product capabilities while meeting security, privacy, and responsible AI requirements.
• Ability to operate effectively in ambiguity, manage competing priorities, and make progress when information or ownership is incomplete.
• Ability to engage directly with customers and partners and represent Microsoft product strategy and commitments with clarity and sound judgment.
• Commitment to inclusive collaboration and to Microsoft requirements for security, privacy, compliance, responsible AI, and ethical product development.

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Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.