Senior Product Manager - Tech, Prime Video Content Experience Team

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Analysis Skills, Apple, Bug Tracking/Defect Management, Continuous Improvement, Customer Experience, Customer/Consumer Behavior, Digital Video, Documentaries, Fast Food, Film, Metadata, Metrics, Multiplatform/Cross-Platform, Process Improvement, Product Management, Quality Control, Rentals, Resolve Customer Issues, Software Engineering, Sports, Team Player, Technical Delivery, User Experience Design (UXD), Video Production
LOCATION
Seattle, WA
POSTED
21 days ago

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment? Prime Video"s technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

Within the global experience team, we"re seeking a product leader passionate about Movie & TV show experiences both in and out of our App.

This role is crucial in transforming how customers engage with Prime Video by building experiences that optimize Movie & TV Shows and surface their distinct characteristics.

Key job responsibilities

  • Drive the vision, strategy, and execution of Movie & TV show-specific experiences across Prime Video platforms
  • Develop comprehensive understanding of TV show consumption patterns, viewing behaviors, and customer needs
  • Design and implement specialized TV show discovery solutions for various series types (procedural, limited series, anthologies, etc.)
  • Create innovative approaches to present series structure, episode progression, and season relationships
  • Ensure premium presentation quality across all TV show content by:
  • Maintaining accurate representation of show seasons, episodes, and relationships
  • Identifying and resolving presentation issues through client-side fixes
  • Collaborating with upstream teams on catalog and metadata improvements
  • Working with client teams to optimize for platform-specific constraints
  • Build features that enhance viewer engagement
  • Partner with content teams and studios to optimize show presentation and maximize viewer engagement
  • Define and analyze metrics to measure success and drive continuous improvement
  • Own quality control processes and prioritize defect resolution based on customer impact

About the team

The Prime Video Global App Experience team is responsible for defining and building the Prime Video experience on a range of devices on web, mobile, living room, and next-gen platforms.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles