Senior Product Owner - Direct Commerce (B2B & B2C)

About the job

Position Purpose

The Senior Product Owner - B2B & B2C Commerce is accountable for the strategy, prioritization, value realization, and evolutive roadmap of a broader product portfolio covering B2B and B2C squads. The role owns a medium-to-high complexity domain with multiple interdependencies, senior stakeholders, and significant commercial impact. The Senior Product Owner ensures a coherent product direction across squads and maximizes value through strong prioritization, roadmap integration, and portfolio-level governance.

Context of the Area

The B2B & B2C Commerce team is responsible for digital products that support direct and indirect commercial interactions, digital selling models, and transactional customer journeys across the commercial ecosystem. Its scope includes B2B and B2C products. The Senior Product Owner is expected to align multiple roadmaps, connect business priorities with product investments, and ensure that platforms, data, and user journeys work as a coherent product ecosystem.

Key Responsibilities

Product & Agile Delivery

• Own the product vision and expected value of the broader B2B & B2C Commerce portfolio.
• Lead prioritization across multiple squads, ensuring backlog decisions reflect strategic business priorities, dependencies, risk, and delivery capacity.
• Balance discovery, delivery, and optimization across B2B and B2C products.
• Make portfolio-level trade-offs on scope, timing, complexity, and investment to maximize commercial impact.
• Drive consistency in product management practices across squads and support the development of Product Owners/Product Analysts when relevant.

Road Mapping & Solution Design

• Define and orchestrate the multi-squad roadmap for the domain, ensuring alignment with growth priorities, channel strategies, and platform constraints.
• Sequence work across squads to account for cross-product dependencies, value realization, and business timing.
• Evaluate platform and solution options in partnership with technical teams, balanced scalability, cost, speed-to-value, and sustainability.
• Maintain a clear portfolio of narrative connecting investments, business outcomes, and product evolution.

Business & Stakeholder Interaction

• Act as the senior product counterpart for business, commercial, digital, and IT stakeholders across the product group.
• Build alignment with senior stakeholders on priorities, trade-offs, roadmap direction, and outcome expectations.
• Communicate portfolio status, risks, dependencies, and strategic choices in a clear and executive-ready manner.
• Foster collaboration across squads to avoid duplication, improve sequencing, and ensure product ecosystem coherence.

Planning Processes

• Own product strategy and prioritization for digital B2B and B2C commercial capabilities.
• Guide to the evolution of B2C and eCommerce journeys, including end-to-end transactional and customer experience needs.
• Align portfolio planning with commercial priorities, platform sustainability, and cross-team execution realities.

Systems, Data & Quality

• Ensure the portfolio maintains high standards for platform reliability, data consistency, delivery quality, and operational continuity.
• Oversee issue of prioritization and escalation when defects, dependencies, or operational risks have material business impact.
• Drive cross-squad governance of KPIs, reporting standards, and product performance indicators.
• Ensure that B2B and B2C commerce platforms remain aligned on business definitions, metrics, and value realization measurements.

Continuous Improvement

• Drive improvement in product governance, prioritization discipline, roadmap clarity, and squad collaboration.
• Promote experimentation, KPI-driven reviews, phased rollout strategies, and post-launch learning loops.
• Standardize reusable practices where possible while preserving flexibility for market-specific needs.
• Use portfolio outcomes such as adoption, revenue support, conversion, service performance, and stakeholder satisfaction to guide continuous improvement.

This role is considered a "hybrid" position that allows for flexible work, meaning it is a role where collaboration with key stakeholders in Danone Hubs (White Plains, NY or Louisville, CO) occurs. While you may have the option to work from home on a schedule as agreed to with your supervisor, you are also expected to regularly report to your assigned office location at least 3 days per week.

The base compensation range for this position is $162,000 to $233,000 commensurate with experience. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment with opportunities to work both remotely and in office when desired.