The Senior Engineer in Production Management will be responsible for the development and overall implementation of software in a complex, critical and large cross‑departmental and multi‑disciplinary area.The role is part of a multi‑year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. It applies an in‑depth understanding of the business impact of technical contributions and is accountable for delivery of a full range of end‑to‑end projects.Excellent Communication Skills Required To Negotiate Internally.Involved in short‑to‑medium‑term planning of actions and resources for own area.ResponsibilitiesDemonstrates an in‑depth understanding of the Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications.Ability to operate in a global environment with on‑/near‑/off‑shore matrix reporting structures.Operates in a highly regulated environment that requires an in‑depth understanding of regulatory requirements and industry implications for technologies.Improves the service level the team provides to end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning and user training.Fosters a culture that promotes transparency and innovation for increased team productivity.Coaches members of the team and outside the immediate reporting line about best practices and recognises anti‑patterns that are quickly addressed.Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisational processes.Avidly communicates progress and project status across the organisation and ensures stakeholders are managed appropriately throughout the execution period.QualificationsRelevant experience in a critical software development role with high business impact, ability to understand how software delivers business value.Excellent engineering skills and senior architecture.Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.).Polyglot full‑stack developer mentality and ability to pick up new languages and skills.Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps.Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks.Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable.Operational experience with orchestration tools for CI/CD and Infrastructure‑as‑Code tooling (Terraform, Cloud Formation, etc.) is highly desirable.Experience of delivering software using Agile delivery methodologies is a must (SCRUM/Kanban).Operational experience of using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable.Strong experience with end‑to‑end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable.Degree in computer science/mathematics/physics or related technical subject is desirable.Experience of senior stakeholder management.Consistently demonstrates clear and concise written and verbal communication skills.Job Family GroupTechnologyJob FamilyApplications DevelopmentTime TypeFull timePrimary LocationNew York, New York, United StatesFull Time Salary Range$142,320.00 – $213,480.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr