Senior, Program Management

The Lead QA/QC Specialist manages all aspects of quality assurance and quality control for federal and state grant programs. This position serves as the main point of contact between the client and the program for quality issues, audits, and QA/QC optimization efforts. The Lead QA/QC Specialist supervises a team of QA/QC Specialists, providing oversight of daily work, developing toolkits, and ensuring compliance with program requirements. The role is responsible for performance management, technical training, and supporting program compliance with federal, state, and local regulations.

Job Duties:

• Serves as second-level funding approval on funding requests and applications
• Researches quality issues such as fraudulent applications and provides oversight regarding grant funding and recapture of grant funds
• Develops and implements QA/QC toolkits and work guides for QA/QC Specialist use
• Conducts routine and targeted file reviews to verify completeness, consistency, and compliance with program requirements
• Documents QA/QC review results, including findings, observations, and recommendations, and tracks them to resolution
• Utilizes technology to ensure transparency and accountability
• Develops and implements status reports, status trackers, and other production-related documents for QA/QC team use
• Understands internal control framework to prevent fraud, waste, and abuse
• Assists in responding to state and federal oversight and monitoring activities
• Interprets HUD guidance, Federal Register notices, and CDBG-DR policy requirements as they apply to program operations
• Identifies compliance risks, systemic issues, and potential findings related to eligibility, documentation, and program performance
• Develops and implements technical training programs and trains production staff on program compliance and funding regulations
• Advises client and program director on quality trends, monitoring results, and compliance implications affecting the use of grant funds
• Other duties as required

Supervisory Responsibilities:

• Supervises QA/QC Specialists, including performance management, training, and development
• Performs regular performance management meetings with QA/QC Specialists and identifies performance gaps
• Develops and implements performance improvement plans in conjunction with Human Resources for underperforming QA/QC Specialists
• Participates in the interview and selection process for QA/QC Specialists
• Participates in yearly performance review process and makes recommendations for promotions and compensation adjustments for QA/QC Specialists

Qualifications, Knowledge, Skills and Abilities:

Education:

• High school diploma or equivalent, required
• Bachelor’s degree in Accounting, Finance, Business Administration, or Project Management, preferred

Experience:

• Two (2) to three (3) years of experience in a professional office setting, required
• Experience with grant documentation, monitoring deliverables, and maintaining accurate records for audits, evaluations, or funding reviews, preferred
• Experience with specific grantors (federal, state, and/or local agencies) or grant management systems, preferred
• Prior experience managing a team or individual employees, preferred

Software:

• Competency in Microsoft Office Suite (Outlook, Word, Excel), required

Other Knowledge, Skills & Abilities:

• Effective data analysis and review skills
• Ability to meet daily and weekly production goals
• Ability to understand complex policy information and communicate to subrecipients and clients
• Ability to solve problems and ensure program/grant compliance using program policies and procedures
• Proven ability to support activities funded by federal, state, and/or local grants, ensuring alignment with approved budgets, timelines, and program objectives
• Familiarity with collaborating with program staff, finance teams, and external stakeholders to ensure proper use of grant funds and adherence to funder guidelines
• Strong written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Commitment to continuous improvement and operational excellence

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

Hawaii Range: $70,000 - $100,000

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” 

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets