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Senior Program Manager

Longbow Advantage

Ann Arbor, MI

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Alliance/Partner Marketing, Analysis Skills, Artificial Intelligence (AI), Best Practices, Budget Management, Budget Reporting, Business Administration, Business Strategy, Business Support, Coaching, Communication Skills, Consulting, Cost Analysis, Cost Control, Cross-Functional, Establish Priorities, Finance, Financial Management, Financial Projections, Forecasting, Information Technology & Information Systems, Leadership, Meeting Minutes, Mentoring, Multitasking, Negotiation Skills, People Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Management, Project Evaluation, Project Management Body of Knowledge (PMBOK), Project Management Professional (PMP), Project Planning, Project Schedule, Project Tracking, Project/Program Management, Quality Management, Quality Metrics, Record Keeping, Requirements Management, Risk, Risk Analysis, Risk Management, Root Cause Analysis, Sales & Operations Process (S&OP), Schedule Development, Standard Operating Procedures (SOP), Statement of Work (SOW), Supply Chain, Supply Chain Management Software, Team Building, Time Management, Warehousing, Willing to Travel, Writing Skills
LOCATION
Ann Arbor, MI
POSTED
8 days ago

Longbow Advantage is a leading end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.

We take a holistic approach to warehousing strategy and understand that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, develop a recommendation that’s aligned to the customer’s business objectives, and deliver value.

What to expect

The ideal Senior Program Manager (SPM) candidate will support delivery of multiple Warehouse Management System projects for clients. 
 
  • SPM will utilize traditional knowledge areas including scope, schedule, cost, quality, resources, communications, risk, and stakeholder management. 
  • Internally, SPM will work regularly with Finance, IT, HR, Delivery, Services Leadership, and other departments and individuals as needed. 
  • Externally, SPM will work closely with one or more clients, software partners (currently Blue Yonder, Infor, and Softeon), possibly consulting partners and 3rd party resourcing companies. 
  • The position will contribute to the ongoing development of the PMO including best practices and initiatives including AI in project management.  There is a strong emphasis on continuous self-development in addition to team development. 

When you join our team, you will manage …
 
  • Scope: ensure scope aligns with SOW and/or MPSW; support new business with client(s)
  • Schedule: manage project(s) so these remain on track with committed timeline  
  • Cost: ongoing analysis and reporting on project budget vs actual; prepare forecasts and reports
  • Quality: evaluate projects, develop templates and SOPs, recommend/implement enhancements
  • Resources: onboard and off board; coach and train Consulting resources; mentor assigned resources  
  • Communications: lead assigned meetings, prepare minutes, provide updates; use KPIs
  • Risk: identify and communicate project risks and impacts; propose risk response options
  • Stakeholders: collaborate with key stakeholders including project team, client(s), partner(s)

Core Competencies
 
  • Leadership: provide direction, motivate team, resolve conflicts, foster excellence 
  • Communication: update stakeholders, listen actively, deliver clear written/verbal information
  • Risk Management: identify and manage potential risks to keep the project on track
  • Problem-Solving/Decision-Making: analyze situations, exercise judgment, implement solutions
  • Adaptability: adjust to changing conditions and unexpected situations

Technical Skills
  • Financial Management: create and manage budgets and control costs
  • Project Planning: develop plans, define requirements, and create schedules
  • Quality Management: ensure that the project outputs meet the required quality standards
  • Technical Proficiency: understand and apply project management terms, concepts, and tools
  • Process Improvement:  utilize and implement tools such as root cause analysis, process mapping 
Interpersonal and organizational skills
 
  • Negotiation: effectively negotiate with team members, clients, suppliers, and other collaborators 
  • Organization: maintain efficient work processes and keep detailed project records
  • Stakeholder Management: manage the expectations of key project stakeholders

Skills & Experience
  • Minimum: Bachelor’s degree in IT, Supply Chain, Business or related degree
  • Alternatively, Longbow will accept a bachelor’s degree and 10 years of progressive work experience
  • Proven experience working as a Program Manager or similar capacity
  • Knowledgeable in project management and PMBOK and SBOK methodologies
  • Ability to work independently as well as in a team
  • Ability to multi-task, prioritize and coordinate tasks to meet internal and client deadlines
  • Comfortable building cross-functional relationships
  • Effective oral and written communication skills
  • Willing and able to travel up to 20% if required
  • Adhere to all Longbow Policies and Procedures
  • Preferred: Experience with supply chain applications such as WMS, TMS, DP, SP, S&OP, Inventory
  • Preferred: active PMP®, active SMC® or MBA or Masters in Supply Chain
Why Join Longbow?
  • Supportive work environment
  • Work/life balance
  • Competitive Salary
  • 4-weeks of paid vacation
  • 6 paid sick days, 2 paid personal days per year
  • Excellent health and dental benefits, eligible as of your first day!
  • Group RRSP/401k Matching
  • Work from Home

Longbow Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We cannot assist with relocation or work permit applications for this role.

All your information will be kept confidential according to EEO guidelines.
 

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