Senior Program Manager

• Drive integrated program planning across Product, Domain, and Engineering teams, ensuring alignment across multiple concurrent workstreams including platform configuration, system integration, data dependencies, and operational readiness
• Translate delivery strategy and priorities defined by the Managing Director into executable plans, timelines, and deliverables across all teams
• Develop and maintain integrated delivery plans that clearly define milestones, dependencies, sequencing, and ownership across technical and functional workstreams
• Ensure consistent execution against milestones and commitments by actively tracking progress, identifying deviations early, and driving corrective actions across teams
• Coordinate delivery sequencing to ensure that upstream activities (e.g., requirements, configuration, integration) are completed in a manner that supports downstream activities such as testing, deployment, and operational readiness

• Manage cross-team dependencies across Product, Engineering, Domain, Data, and Integration workstreams, ensuring that interdependent activities are sequenced correctly and no workstream progresses without required upstream inputs
• Identify, track, and manage cross-team dependencies, including those related to system integration, data flows, configuration sequencing, and testing readiness, ensuring no workstream progresses in isolation
• Proactively coordinate across teams to resolve misalignment between business requirements, technical implementation, and delivery timelines, preventing rework and downstream delays
• Facilitate regular program cadences (standups, sprint reviews, planning sessions, dependency reviews), ensuring discussions are action-oriented and result in clear decisions, ownership, and next steps
• Ensure that outputs from one team (e.g., requirements, configurations, integrations) are complete, validated, and ready for downstream teams, maintaining continuity across the delivery lifecycle

• Establish and enforce a structured issue and risk management process (e.g., RAID tracking), ensuring all issues and risks are clearly documented, owned, prioritized, and actively managed through resolution
• Ensure issues are identified early across workstreams, particularly those related to system integration, data dependencies, configuration gaps, and misalignment between business requirements and technical implementation
• Maintain clear visibility into issue status, impact, and resolution progress, ensuring transparency across teams and preventing unresolved items from impacting downstream activities
• Drive rapid resolution of issues by coordinating across Product, Engineering, and Domain teams, removing blockers, and ensuring clear accountability for follow-through
• Escalate risks and blockers appropriately with clear context, impact assessment, and actionable recommendations, enabling timely decision-making by leadership
• Monitor recurring or systemic issues (e.g., repeated defects, integration failures, or requirement gaps) and take corrective action to prevent ongoing disruption to delivery

• Support stakeholder engagement through clear, consistent communication, ensuring alignment across program leadership, technical stakeholders, and business teams on delivery status, priorities, and decisions
• Prepare program updates, status reports, and executive briefings that clearly communicate progress against milestones, key risks, dependency impacts, and required decisions
• Ensure transparency on progress, risks, and decisions by maintaining accurate and timely reporting across all workstreams, including visibility into integration status, testing readiness, and delivery health
• Translate complex technical and delivery topics into clear, actionable updates for non-technical stakeholders, enabling informed decision-making
• Support coordination of stakeholder meetings and governance forums, ensuring discussions are structured, outcomes are documented, and follow-up actions are tracked to completion

• Drive timely decision-making by clearly surfacing tradeoffs, risks, and impacts across workstreams, including implications to timeline, scope, integration dependencies, and downstream processes
• Facilitate alignment across Product, Engineering, and Domain stakeholders, ensuring decisions are made with full context and documented for execution
• Remove blockers and prevent delays through proactive problem-solving, coordinating across teams to resolve issues before they impact delivery milestones
• Identify decision points early in the delivery lifecycle and ensure the right stakeholders are engaged to avoid bottlenecks or rework

• Execute delivery plans in alignment with program strategy defined by the Managing Director, ensuring all teams are working toward consistent goals and timelines
• Reinforce accountability across Product, Engineering, and Domain teams by tracking ownership of deliverables, following up on commitments, and ensuring timely completion of assigned work
• Track delivery health, KPIs, and progress against goals across all workstreams, including visibility into dependencies, risks, and execution status
• Monitor alignment between planned delivery and actual progress, identifying gaps and driving corrective actions to maintain schedule and quality
• Escalate delivery risks, blockers, and decision points to the Managing Director when resolution requires executive input or impacts program-level outcomes

• U.S. citizenship is required. Must be eligible to obtain and maintain a Public Trust clearance.
• 10+ years of program or project management experience in technology or software delivery environments, with direct involvement in executing enterprise system implementations or platform-based solutions
• Proven experience coordinating cross-functional teams (Product, Engineering, Business/Domain), including active management of dependencies across multiple concurrent workstreams
• Strong track record of driving execution in complex, multi-workstream programs involving system configuration, integration, data dependencies, and testing activities
• Experience implementing and enforcing structured issue and risk management processes including escalation of critical risks with clear impact assessment and resolution tracking
• Demonstrated ability to manage delivery in environments with tightly coupled technical and functional dependencies, ensuring alignment between business requirements and system implementation
• Experience working in Agile delivery environments, including participation in sprint planning, backlog refinement, and delivery tracking across engineering teams
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders, including translating delivery risks and technical issues into actionable insights
• Highly organized and execution-focused, with the ability to manage multiple priorities, track detailed progress, and ensure accountability across teams
• Ability to operate effectively in fast-paced, ambiguous delivery environments with evolving requirements and competing stakeholder priorities

• 10+ years of experience working with government clients or in regulated industries, with exposure to compliance-driven delivery environments
• Background in lending, grants, or financial platforms, with familiarity with lifecycle processes such as underwriting, servicing, or financial reporting
• Experience supporting delivery of systems that integrate with financial systems, payment platforms, or identity/access systems
• Experience working in high-growth or startup environments where delivery teams are scaling rapidly and processes are evolving in parallel

• Work on high-impact systems that support critical government programs
• Be part of a growing company where you can shape both product and engineering culture
• Collaborative, mission-driven team with startup energy
• Opportunity to build and scale a platform from the ground up

• Competitive salary and performance-based bonuses
• Comprehensive health plans to choose from. FREE dental & FREE vision plans
• Flexible work hours and hybrid work options
• Unlimited PTO and company holidays
• Collaborative and inclusive work environment with a diverse team

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