JOB SUMMARY
IPHI is seeking a proactive and systems-oriented Senior Program Manager - Healthcare & Community Integration to lead the day-to-day implementation of IPHI's community-healthcare integration projects. This includes IPHI's initiatives to address health-related social needs and initiatives that advance the community-based workforce's role in healthcare systems. This role is responsible for coordinating across IPHI teams and partners to support community-based organization capacity building and workforce development issues. They will oversee implementation of initiatives that map systems and capacity-building efforts, bring organizations together to align around shared goals, and support capacity-building opportunities (such as trainings and learning communities) for community-based providers across the state. The Senior Program Manager will also support implementation of IPHI's broader portfolio of work related to integrating health-related social need services into the healthcare systems in collaboration with the Chief Program & Policy Officer, Center Directors, and a diverse group of state and community partners. This role contributes to advancing institutional policy and process improvements, collaborative systems design, workforce development and sustainability, and partner alignment across initiatives. The Senior Program Manager will report to the Chief Program & Policy Officer. This position translates program goals into actionable plans, ensures high quality execution of deliverables, and supports continuous improvement across initiatives. DUTIES AND RESPONSIBILITIES General - Manage day-to-day implementation of assigned projects and programs, including community-based provider/healthcare integration coordination, capacity-building efforts related to integrating community-based providers addressing health-related social needs into health care systems, and partner engagement and alignment initiatives.
- Lead design and implement project plans across multiple complex initiatives, including tracking priorities, timelines, milestones, and deliverables in alignment with grant requirements and program goals
- Collect, monitor, and analyze program data; support development of dissemination approaches in partnership with supervisor; and present findings to internal and external stakeholders
- Track invoices and partner/contract payments and ensure accuracy and on-time payments
Public Health Knowledge & Skill Application - Provide capacity building support to partners through training, technical assistance, and communities of practice that contribute to policy and systems change
- Support implementation of state-level strategies that advance access to health-related social needs and community-based providers, and workforce development and sustainability efforts such as Medicaid reimbursement initiatives
- Advance knowledge of Medicaid, healthcare, and payor strategies to advance access to community-based providers/services
- Maintain knowledge of the community-based provider (e.g. community health workers, community-based birth equity service providers, food and housing providers) and capacity building landscape in Illinois to support alignment across IPHI initiatives and external partnerships
- Execute project strategies by gathering data, tracking outcomes, and supporting documentation of program impact
- Collaborate with partners and communities to support implementation of policy and system-level improvements
Systems Change - Support identification and engagement of key partners and stakeholders across systems
- Contribute insights and recommendations to program planning and priority setting within the Center
Meeting Planning & Facilitation - Support convenings of healthcare providers, lactation support providers, home visiting organizations, doula organizations, housing providers, food/nutrition providers, community health workers, managed care organizations, state agencies, and other partners to advance systems improvements and alignment
- Coordinate development of agendas and materials for meetings with state agency partners
- Facilitate meetings and discussions that are inclusive, goal-oriented, and aligned with program objectives
- Ensure completion of meeting logistics, materials, and follow-up actions
Communication & Writing - Collaborate with team members to ensure consistent messaging and alignment across all communication platforms
- Develop materials for presentations and public engagements, tailored to diverse audiences
- Draft program reports summarizing progress, challenges, and outcomes
Teamwork & Team Relationships - Set direction and coordinate project assignments with team members and partners to support timely execution of deliverables
- Contribute to development of scopes of work with partners, consultants, and contractors and monitor progress against expectations
- Provide guidance and feedback to Program Associates and Managers to support program implementation
Grant, Resource, & Finance Development - Manage grant reporting requirements, including collecting and synthesizing data, drafting reports, and supporting submission processes.
- Monitor program budgets and track expenditures in alignment with funding requirements
- Support grant compliance and documentation of program outcomes
Planning and Stewardship of Money - Support budget planning for program activities in collaboration with leadership
- Coordinate with leadership on vendor engagement and procurement processes in accordance with organizational policies
Other duties as assigned.
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