Senior Program Manager I, User Safety Strategy, Trust and Safety

Google

Kirkland, WA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Automation, Capacity Management, Communication Skills, Cross-Functional, Customer/Client Research, Data Analysis, Ecosystems, Employee Benefits, Equal Employment Opportunity (EEO), Legal, Malware, Problem Solving Skills, Process Engineering, Product Development, Product Engineering, Project Schedule, Project/Program Management, Public Policy, Risk Analysis, Risk Management, Safety Standards, Sales/Support Engineering (SE), Schedule Development, State Laws and Regulations, Team Player, Time Management
LOCATION
Kirkland, WA
POSTED
30+ days ago
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Austin, TX, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in program or project management.
  • Experience leveraging automation for process engineering.
  • Experience with data analytics.

Preferred qualifications:

  • 8 years of experience managing cross-functional or cross-team projects.
  • Experience working with business and technical cross function partners across to drive complex cross-team growth and AI long term strategic and transformational initiatives.
  • Experience leveraging AI to promote digital transformation.
  • Demonstrated ability to think logically and work effectively in fast-paced, ambiguous environments, influencing and communicating cross-functionally and cross-geographically with all levels of management.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

At Google we work hard to earn our users trust every day. Gaining and retaining this trust is critically important to Google’s success. We defend Google's integrity by fighting spam, fraud and abuse, and develop and communicate state-of-the-art product policies. The Trust and Safety team reduces risk and protects the experience of our users and business partners in more than 40 languages and across Google's expanding base of products. We work with a variety of teams from Engineering to Legal, Public Policy and Sales Engineering to set policies and combat fraud and abuse in a scalable way, often with an eye to finding industry-wide solutions. Trust and Safety team members are motivated to find innovative solutions, and use technical know-how, user insights and proactive communication to pursue the highest possible quality and safety standards for users across Google products.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $188000 - $275000 (USD) + 20% bonus target + bonus + equity + benefitsLearn more about benefits at Google.

Responsibilities

  • Orchestrate the transition from manual-heavy review to AI-native ecosystems. Serve as the resident expert on current as-is state processes. Deconstruct legacy workflows and architect a to-be strategy that maximizes efficiency and scale without compromising the integrity of our safety policies.
  • Navigate complex, global initiatives by unifying Product, Engineering, and Policy teams. Ensure advanced AI solutions are seamlessly integrated into high-stakes moderation workflows.
  • Liaison between policy experts and technical teams. Convert complex policy nuances into scalable requirements for model training, prompt engineering, and expert labeling systems.
  • Lead resource modeling and capacity planning across global teams to ensure technical and human expertise are effectively deployed to meet high-priority safety goals.
  • Influence safety strategy at the executive level while managing a complex stakeholder environment, ensuring our AI-driven decisions are consistent, defensible, and aligned with our core values.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V