Senior Program Manager

Kforce Inc.

Jersey City, NJ

JOB DETAILS
SALARY
$66–$74
SKILLS
Agile Programming Methodologies, Automation, Budget Management, Business Model, Business Operations, Capacity Management, Cross-Functional, Data Modeling, Decision Support, Documentation, Functional Programming Languages, IT Service Management (ITSM), Leadership, Legal, Maintain Compliance, Performance Analysis, Program Control, Project Management Professional (PMP), Project/Program Management, Regulations, Risk, Risk Management, ServiceNow, Short Messaging Service (SMS), Software Development Lifecycle (SDLC), Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Planning
LOCATION
Jersey City, NJ
POSTED
1 day ago
Kforce has a client in need of a Senior Program Manager in Jersey City, NJ. Responsibilities:
  • Lead ServiceNow programs across CMDB, CSDM, ITOM, and enterprise service visibility
  • Coordinate delivery across teams, vendors, and workstreams with accountability for outcomes
  • Manage risks, issues, and dependencies while driving timely decisions and course correction
  • Lead implementation of CSDM-based service and capability models aligned to business and operations
  • Partner with architecture and service owners to prevent duplication and ensure alignment
  • Define and implement data model extensions, including capability attributes and resiliency boundaries
  • Bridge enterprise frameworks with practical CMDB execution
  • Ensure compliance with governance, risk, security, and regulatory standards
  • Establish program controls, reporting, and audit-aligned documentation
  • Drive execution using Agile and SDLC practices
  • Manage budgets, forecasts, vendor spend, and capacity planning
  • Oversee vendor performance, ensuring quality and value delivery
  • Serve as primary contact for stakeholders and executives
  • Translate technical initiatives into clear, executive-level communication and decisions

Requirements:

  • Bachelor's degree in technology, engineering, business, or related field
  • PMP, PgMP, or similar certification
  • 10+ years of enterprise program/project management experience
  • 5+ years delivering ServiceNow projects across CMDB, ITOM, and ITSM
  • Experience leading cross-functional programs with enterprise and regulatory impact
  • Strong knowledge of ServiceNow CMDB, CSDM, discovery, service mapping, integrations, and data governance
  • Ability to align CMDB strategy to business outcomes such as resilience, automation, risk reduction, and decision support

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/